External Body/Trim/Paint:Flaking/Peeling/Blistering
TO HAVE ALL EMBLEMS REPLACE EMBLEMS PEELING OFF (EXTERIOR TRIM CONCERN) * INSTALL NEW EMBLEMS
BOTH FRONT WINDOWS HAVE DEBRIS OR BUBBLES IN THE TINT * 600 DO NOT ROLL DOWN FRONT WINDOWS
there are swirl marks in the paint on the left front and rear fenders. * Correction: Vehicle Cleaning - General
body warranty repairs chips in the left front door and left inner Piller has a blemish in the paint. * trim both left fr and rear doors refinish left front door and are in the rear also refinish left inner a pillar.
C/S that the windshield is peeling * SUBL REPLACE WINDSHIELD
S12 GENERAL LINE REPAIR. HIGHT REAR DOOR OUTER BELT MOLDING DISCOLORED SOP HERE * FRONT DR BELT MOULDING ONE SIDE.
THE TOP OUTSIDE TRIM PANEL IS PEELING * SUB R/R MOLDING AND TRIM PIECES ON SIDES AND FRONT PO#4813887 WM8.  PEELING TRIM SUBLET REPAIR TO BODYSHOP
THE FRONT BUMPER HAS DAMAGE, * PERFORMED DIAGNOSTIC- FOUNT FRONT BUMPER RIGHT SIDE PEELING, NECESSARY TO OVERHAUL. OVERHAULED FRONT BUMPER
LEFT FRONT DOOR OUTER BELT MOLDING DISCOLORED SOP HERE. * replace door molding discolored labor .5
ALL EMBLEMS ARE PEALING OFF. * NO PARTS AVAILABLE. PARTS OROER.
decals and paint fading all over * we did not find any fade on decals or paint some decals are matte instead gloss
THE CHROME FINISH ON THE DRIVER AND
PASSENGER SIDE * ASSIST STEP IS POOR AND CLOUDY. . SOP IS IN
THE CHROME FINISH ON THE DRIVER AND
PASSENGER SIDE ASSIST STEP IS POOR AND CLOUDY REPLACE THE RUNNING BOARD, VERIFIED REPAIR.
CUSTOMER STATES CHIPS IN THE PAINT OF THE HOOD. * PROVIDED DTS A COPY OF ESTIMATE FOR PAINT CHIPS
THE CLIENT REPORTS THE REAR DECL LID
THE SPOILER IS POPPING UP ON THE RIGHT SIDE. * BODY SHOP.
LEFT REAR DOOR OUTER BELT MOLDING DISCOLORED SOP HERE. * replace all 4 door molding assy discolored coming apart.
THERE IS DISCOLORATION IN ROOF PAINT RIGHT BEHIND THE SHARK FIN ANTENNA. * 0
DRIVER'S SIDE REAR EXTERIOR WINDOW MOLDING IS WARPED. * REMOVE AND REPLACE LEFT REAR DOOR WINDOW RUN ASSEMBLY PER-SHOP MANUAL.
There is a paint defect on the rear trunk lid to the left of the license plate. Feels rough the
touch. * Paint rectification performed.
Correction: Paint - Sublet
BACK DR WNDW MOULDING (ALL) * RIGHT FRONT DOOR OUTER BELT MOLDING DISCOLORED SOP HERE.
OUTSIDE WINDOW TRIM IS EITHER STAINED OR FADING. * pare on order.
PASSENGER SIDE QUARTER GLASS MOLDING IS WARPED. * COMPONENT DAMAGED FROM SHIPPING. PART REORDERED. CUSTOMER TO RETURN FOR SERVICE.
DRIVER DOOR PANEL IS NOT FLUSH WITH INNER DOOR SKIN * VEHICLE HAS DOOR DAMAGE.
CUSTOMER STATES THE EXTERIOR LOWER MOLDING ON THE DRIVERS DOOR IS COMING OFF. * VERIFIED CUSTOMER'S COMPLAINT. THE DRIVER'S DOOR EXTERIOR MOLDING IS DEFORMED. RECOMMEND TO REPLACE THE MOLDING. REPLACED THE MOLDING.
REPAIR/INSPECTION ~|~BUFF SCRATCHES ~|~ * 0
REPLACE ALL EMBLEMS AND REPLACE REAR PASSENGER CENTER CAP (EXTERIOR TRIM CONCERN) * REPLACE ALL EMBLEMS
THE CLEAR COAT ON THE TOP TRIM IS PEELING * PARTS ORDERED WILL NEED TO GO TO BODY SHOP TO HAVE THEM REPLACED
BUMPER PAINT PEELING AROUND BOTH
FRONT HEADLAMPS. ALSO, SMUDGE OR DULL SPOT AROUND FUEL FILLER DOOR. * Both side edges of the bumper sticking out slightly
exposing a raw portion of the fascia. Correctly positioned bumper edges in fascia retainers. No warrantable paint defect was identified above the fuel door. Pictures capture from multiple lighting angles.
C/S TREAD ОМ STEP IS Ripping * CAUSE: STEP COVER TOO LONG
RES: REPLACE STEP COVER
0.50 HRS LXS
THAT PASSENGER REAR OUTER DOOR MOLDING IS DELAMINATING * 1460 THE RIGHT REAR DOOR REAR BODY SIDE MOLDING IS DELAMINATE MT 78255A34 0.90 0.90 VERIFIED THE CUSTOMER CONCERN AND CHECKED THE OASIS REPORT FOR TECHNICAL SERVICE BULLETINS, SPECIAL SERVICE MESSAGES, AND VEHICLE SERVICE HISTORY. PERFORMED A COMPLETE SYSTEM VISUAL INSPECTION TO FIND THE RIGHT REAR DOOR REAR BODY SIDE MOLDING IS NOT FUNCTIONING PROPERLY. FURTHER EXAMINATION FOUND THE RIGHT REAR DOOR BODY SIDE MOLDING IS DELAMINATED. ACCESSED REMOVED AND REPLACED THE RIGHT REAR DOOR BODY SIDE MOLDING. PERFORMED A FINAL VISUAL INSPECTION TO VERIFY REPAIRS. THE SYSTEM IS NOW OPERATING AS DESIGNED.
Customer states that the door molding trim is fading and becomes scratched very easily. * Field Technical Specialist (FTS) visually inspected the vehicle exterior, interior, and underbody areas. FTS confirmed doors moldings on all four doors are
faded and appear oxidized. FTS performed a health check using a Toyota Techstream and found no
Diagnostic Trouble. Codes (DTCs) present in any Electronic Unit (ECU). All four door moldings were replaced at 2,828 miles per customer satisfaction. Window moldings are oxidized by outside influence. This could include cleaning chemical application, solar convergence, prolonged excessive heat exposure, etc. Per Toyota warranty policy and procedures manual, this not a warrantable concern.
After visually inspecting the customers vehicle, reviewing the service history where the door
moldings have been replaced twice, per customer satisfaction, FTS recommends no further parts
be replaced at this time for this concern. FTS has concluded that the cause of the customers concern is outside influence. Warranty Policy and  Procedures definition of outside influence can
include: Damages or failures due to outside influence such as rodent or pest damage. Damage
caused by the environment, outside sources, excessive heat, solar convergence, or Facts Of
nature. Damage caused by airborne chemicals, industrial fallout, acid rain, tree sap, bird droppings or other outside influences. Normal paint aging conditions. Cosmetic damage or surface corrosion
from stone chips or scratches in the paint.
THE AUTO LOGO FOR THE WINDOWS IS RUBBING OFF * lettering found to be wearing off of window switch,
ordered window switch for replacement at later date.
OWNER STATES PAINT PEELING ON RIGHT FRONT STEPSIDE BOX SIDE
OWNER STATES IT STARTED WHEN HE WAS CAR WASH WITH PRESSURE
WASHER. * PAINT DELAMINATION COMING OFF RIGHT REAR BOX SIDE ON FRONT
SIDE OF STEPSIDE DULLEY REAR AXLE.
GM EXECUTIVE GROUP CALLED KEL AND SENT E-MAIL ATTACHED
CASE # 9-6500666343 ALONG WITH GM DMA ALEX W REQUESTING TO
CORRECT PAINT CONCERN. SEE ATTACHED PICTURES NECESSARY TO
STRIP DOWN RIGHT REAR BOX SIDE DETRIM ANO COMPLETE REFINISH
AND PAINT RIGHT REAR BOX SIDE AND RE-INSTALL ALL TRIM
CUSTOMER STATES ALL DOOR HINGES AND DOOR WERE REPAIRED BY BODY SHOP. WAS NOT REPAIRED CORRECTLY. THIS IS THE 3RD TIME FOR REPAIR. THERE IS PAINT CRACKING AND BUBBLING UP * VEHICLE WAS SENT TO SHINING STAR COLLISION FOR REPAIR. VEHICLE CAME BACK AND WAS SENT BACK 3X FOR PAINT CORRECTIONS
THE UNDERBELLY ON THE FRONT DRV'S SIDE
IS BULGING DOWN AND THE SCREWS AND
WASHERS ARE PULLING OUT OF THE MATERIAL. * 0
paint chipping by front grille on driver side front bumper. Also has paint chip on passenger side edge of liftgate. * Paint rectification performed. Unable to repair paint to customer satisfaction. Customer will reschedule for front fascia replacement as soon as painted bumper is in stock. Correction: Miscellaneous Labor
OUTSIDE KITCHEN SINK BULGING INWARD.No support under the countertop causing the countertop to sink inward. * disconnect All plumbing and hot and cold water line. remove sink from the countertop. Remove
brackets that hold mini-fridge in place remove mini-fridge from the countertop. Remove all set screws that hold the countertop in place from underneath the counter once removed remove the countertop completely. Make braces underneath mini-fridge so countertop does not bow inward install new countertop install sink silicone around sink install All plumbing and water lines back install brackets for mini fridge and mini fridge back onto countertop secure countertop back onto wood cleats from underneath and silicone countertop on top.
THE TOP TRIM THAT GOES ON TOP IS BEING REPLACED RO: 177281 parts in the stock vehicle need to go to body shop Tuesday morning. THEY HAVE BECOME DISCOLORED AND ARE PEELING AGAIN * 28893 SUBLET TO AUTONATION COLLISION CENTER INVOICE 144351 TO REMOVE AND REPLACE MOLDINGS
PAINT FLAKED OFF ROOF TAMPER * Not stated.
CHROME IS PEELING OFF MASTER WINDOW SWITCH * CONFIRMED CUSTOMER CONCERN, CHROME IS PEELING OFF POWER WINDOW SWITCH, NO SIGN OF ANY DAMAGE TO SWITCH. SWITCH POWER WINDOW MAZDA FREIGHT INSTALLED A NEW POWER WINDOW SWITCH AND CONFIRMED PROPER OPERATION.
THE WHITE PAINT ON THE PONTOONS ARE PITTED D1374 AND THE PAINT IS COMING OFF * 0
PLEASE REPAIR SPOTS ON DOOR HINGES AS REQUESTED BY THE CUSTOMER SHOWN TO TOM LENCI, SERVICE MANAGER. * SENT TO MID ISLAND COLLISION FOR PAINT CORRECTIONS. THE VEHICLE WAS REPAIRED AND CHECKED OVER BY TOM LENCI.
D/S DECALS BUBBLING ALL DOWN SIDE * 0
that there are bubbles on the chrome running board. * Verified concern-submitted pictures over to ford prior approval-awaiting response
STEP BY SIDE DOOR IS RUBBING ON FRAME AND CAUSING IT TO SCRATCH * CAUSE: AUTH# 344983 (0.5 HRS APPROVED)
CORRECTION: REMOVED AND REPLACED
the windshield has a wave to it at the bottom from the center to the right about 4-6' ABOVE THE DASH * the windshield has a wave to it at the bottom from the center to the right about 4-6* ABOVE THE DASH
SUBL DUQUE AUTO GLASS
P0#330104
that there is a paint bubble on the passenger side front door. * Verified concern-submitted pictures over to ford prior approval-awaiting response
SCRATCH DRIVERS DOOR . * DONE
SCRATCH BUFFED OUT NO CHARGE
there are sand/buff marks on driver side quarter panel above charge port and driver front
fender. * Paint rectification performed. Correction: Miscellaneous Labor
the chrome on the left running board is bubbling * Prior approval submitted-Authorization is THIE34 3287-RO being closed for months end
THE PAINT IS BUBBLING ON EDGE BY WINDOW OF DRIVER SIDE REAR DOOR * SUBL FIX RUST AND PAINT DEFECTS
There are multiple decals on the unit that have bubbles and if not repaired will crack APP 1.0
to make a tiny pinhole and carefully push out air and adhere decals back to the unit using a heat gun if necessary. DECALS ARE STILL BUBBLING. * Poor installation or product failure. Try to put a tiny pinhole where bubbles are and the heat gum to better adhere them to the unit, if this does not work for all of them we may need to replace some
THE DRIVER RUNNING BOARD IS PEELING. * Installed KC3Z 16451 AA : STEP ASY VERIFIED CONCERN. DRIVER-SIDE RUNNING BOARD FINISH IS BUBBLED UP. SENT PICTURES TO TAC FOR PRIOR APPROVAL, RUNNING BOARD REPLACEMENT AUTHORIZED. INSTALLED NEW RUNNING BOARD.
Exterior trim - customer states: Front bumper still has peeling defects around the trim of the bumper. Bumper is curved in * Verified customer concern. Diagnosed and Installed Front Fascia Assembly. Verified Proper Operation. Correction: General Diagnosis
Correction: Fascia Assembly - Front (Remove & Install)
THE STRAP FELL OFF THE FUEL СAP. * RE-ATTACHED STRAP TO FUEL CAP
Seam tape around slides are bunching up front right * the fix to this after replacing seam tape, is to apply plastic shims to allow the slide to contact when fully extended so the tape does not roll. need .75 to cut and install shims to both sides time includes removing and replacing seam tape as well.
CORRECTION: waiting on parts 10-13-20
THE PAINT AROUND WINDSHIELD IS PEELING * NEED TOUCH UP PAINT. REFER TO AUTH# 406681 - LENNY TO REPAIR. DO NO DUPLICATE PARTS/LABOR SUBMITTALGAPS AT BOTTOM MOLDING BY SEAL CORRECTION: DENIED BY MFG FOR WARRAN'IT - SEE NOTES