InternalBody/Trim/Paint/Dashboard:Broken/Cracked
pocket door handles have come out of both pockets∙ doors * Unsure where handles are order new
handles install and secure.
ADDING GRAB HANDLE TO THE DRIVERS SIDE * REMOVED VISORS ABC PILLARS INSTALLED GRAB HANDLE BASE AND
NEW GRAB HANDLE
INSTALLED GRAB HANDLE NOW LOOKS AS IT SHOULD
DRIVER'S SEAT BOTTOM HAS HOLE IN IT. * 28131 NOT A DEFECT. DAMAGED BY EXTERNAL INFLUENCE REFERENCE RO
955259. SEAT REPLACED AS A ONE TIME GOODWILL GESTURE TO CLIENT.
REFERENCE RO 967268, NOT WARRANTY DUE TO EXTERNAL DAMAGE IN SAME
LOCATION 3 MONTH PRIOR.
OUTSIDE SHOWER HEAD IS BROKEN NEW JOB * Description REPAIRS, Hours 0.01
LOCK BUTTON ON CABINET TO THE RIGHT OF THE FRIDGE STICKS AND INSIDE
PIECE FALL OFF. * cab nob / handle is bent causing it to get stuck, also receiving block for door catch is falling off.
 R=R nob/ handle and put 2 screws in receiving block . ( COMPLETED ) LOCK R+R KNOBADD SCREWS TO DOOR CATCH CAB DOOR PUSH LATCH CHROME
4. Customer states when opening the glove box it wont shut right. - [ ] * Sublet * Not stated (Pre-Work Authorization).
Driver seat trim is loose and falling off, please
replace as part was ordered on previous visit * side trim broken. Installed 1UL32DX9AB :SHIELD: SEAT  r&r driver side seat trim found to be broken
C/S THERE IS A BUMP UNDER FLOOR FRONT OF LEFT SIDE DINETTE BOOTH * CAUSE: NAIL/FASTENER POPS. TOTAL OF 6
BUMPS. RES: REMOVE TILES. SMOOTH FLOOR.
REPLACE 6 TILES. 1.20 HRS LXS
BATH DOOR HAS CHIPS IN IT * 0
C/S the passenger side of the dashboard is bowed up, warped RD 80488 03/09/2021 15637 miles * Submitted, approved, part ordered THEI445497
INSTRUMENT PANEL WARPED. REPLACE INSTRUMENT PANEL
THE CIRCUIT BREAKERS ARE ALL CROOKED. * MULTIPLE LABOR CODES
PLATIC BEZEL CAME OUT OF FLOOR MAT SOP CARPET * SOP CARPET
Driver side ft seat recliner move by its self * found driver's seat frame with excessive play causing seat to rock on its own. removed seat assy. and replaced frame. no more pay in driver's seat.
THE DRIVER SEAT IS SQUEAKING * 15270 Left front seat adjuster squeak- binding when adjusting forward and rearward Cked left front manual seat operation. Found seat to squeak when leaning back in seat.Lubricated seat adjuster. Seat still squeaking. Found that seat was hard to move forward and backward even after lubricating. Replaced left front manual seat adjuster-frame
assembly. Cked operation. No squeak heard at this time from seat when moving in seat, warr/2240
THEY CAN HEAR SOME KIND OF PLASTIC RUBBING WITHIN THE SHIFTER WHEN GOING TO REV, DRIVE, AND PARK * Installed GN1Z 7210 KD (FP): LEVER - GEAR SHIFT CUSTOMER STATES NOISE IN SHIFTER WHEN PUTTING INTO DRIVE WHEN COLD. VERIFIED CONCERN AND REMOVED SHIFTER FOR INSPECTION. FOUND SHIFTER INTERNAL MAKING NOISE. REPLACED SHIFTER PER WSM. LET SIT AND RECHECKED COLD. NO CONCERNS AT THIS TIME.
THE SHOWER DOOR CAME OFF TRACK ON THE BOTTOM. * The roller-guided wheel broke off. Remove shower door replace roller wheel and bracket reinstall shower door 10 hr labor. Parts roller guided wheel bracket.
DRIVER POWER SEAT PANEL SEEMS LOOSE AND MAKES NOISE. * unable to determine a complaint
THE KITCHEN SLIDE MAKES A CLICKING SOUND WHEN IT GOES OUT OR COMES IN * FOUND CLOCK FELL OFF OF WALL ABOVE SLIDE AND WAS STUCK IN GASKET NEEDS A NEW CLOCK. PICS IN RO DENIED
LEATHER REPAIR. * Work performed by 92779 : 3262
REAR SEAT HEADRESTS DO NOT GO DOWN (PARTS IN) * REAR SEAT HEADREST ADJUSTMENT LEVERS INOPERATIVE. NECESSARY TO DISASSEMBLE REAR SEATS TO ACCESS HEADREST GUIDE TUBES. REMOVED AND REPLACED ALL FOUR GUIDES. RE-ASSEMBLED REAR SEAT.
rug inside of door had black foot marks on it when unit came into shop. Melissa has pics * Repairs not listed
FAT GAP ON THE LEFT SIDE OF THE REAR PASSENGER SIDE SEAT BACK AND
SEAT * Correction: 14036 seat back cushion warped not seating properly against seatback special order part customer will return
GDS OPERATION- FRONT SEAT CUSHION ASSY * 0
THE FABRIC ON THE ROOF WAS CUT SHORT AND THE TRIM PIECE DOESN'T COVER IT ON THE DRIVER SIDE. * CAUSE: LOOSE HEADLINER
51916AB HEADLINING-ROOF - REPLACE
5362 HEADLINER CHECKED AND VERIFIED HEADLINER WILL NOT STAY UNDER
WEATHERSTRIP. EDGE OF HEADLINER CAN BE SEEN. PERFORMED A PARTIAL
LOWERING OF HEADLINER AND ATTEMPTED TO ADJUST THE LINER TO GO UNDER
WEATHERSTRIP AND FOUND WHEN MOVED TO THE LEFT THE RIGHT SIDE NOW WILL
NOT STAY UNDER THE WEATHER STRIP. I ORDERED AND REPLACED THE HEADLINER AND NOW WILL STAY UNDER WEATHER STRIPS ON BOTH SIDES. PRIOR APPROVAL CODE IS
THIE524587.MT LABOR OPP USED FOR REPAIR
ARMREST LID WILL NOT LATCH SHUT (PART HERE) * POOR FIT.17974 VERIFIED CONCERN AND FOUND LATCH ON LID WOULD NOT SECURE TO
CONSOLE. REPLACED LID DUE TO POOR FIT.
CENTER CONSOLE CUP HOLDER WILL NOT CLOSE. * found cup holder stuck, cleaned, and checked
the operation, ok.
Driver side visor is falling apart * Found left front sun visor separating. Replaced left front sun visor
LEFT FRONT POWER SEAT ADJUSTMENT KNOB IS LOOSE * 16145 BUTTON HAD DETACHED REATTACHED BUTTON NOW WORKS AS DESIGNED
Ordered 167 690 55 00 8U10 : TRIM, B-PILLAR
THE UPPER В PILLAR IS COMING APART FROM THE SIDEWALL AND WON'T STAY IN PLACE. * Not stated.
seatbelt have a hard time retracting * Found front seat belts slow to retract Had internal failure. Ordered front driver and passenger seatbelts R/R both seatbelts. Tested, all works as designed.
THE WHOLE UNIT HAS EXCESS PUTTY ON HOLES IN CEILING * 0
THE REAR SLIDE OUT SHADE IN THE PASS
THE SIDE LIVING ROOM SLIDE IS NOT ATTACHED
IN THE BOTTOM PULL HANDLE PROPERLY. * 0
CUSTOMER STATES INSPECT DASHBOARD * INSPECTED BY FORD SERVICE ENGINEER. Inspected the dashboard for warpage with none found. There is a characteristic bump on the passenger side of the dashboard that is present on this model year truck. Compared to several like units at the dealer and all exhibited the characteristic bump.
Ordered 84504197 :N-MOLDING (16603-CT)
driver side kick panel by the brake is loose * the panel sop
WATER IS LEAKING UNDER KITCHEN SINK AT FIRST ELBOW FROM DRAIN - BLUE TAPE ON LEAKING ELBOW - DIAG/REPAIR. * Loose fittings on drain pipes. Tightened fittings on drain pipes , then ran sink full three times and drained and resulted in no more leaks. 1.0 hrs
CHECK DRIVER SIDE SEAT FEELS LIKE SPRINGS ARE POKING UP THRU SEAT * INSPECTED SEAT WITH SERVICE MANAGER UNABLE TO DETECT  SPRING POKING THRU SEAT CUSHING
second row passenger seat switch does not work properly on back rest * Replaced second row seat switch block Right rear
Switch - 2nd Row - RH (Remove & Replace)
CUSTOMER STATES SHIFTER PEELING CK AND ADVISE * sop
CUSTOMER STATES STEERING WHEEL IS PEELING . * VERIFIED STEERING WHEEL IS PEELING. AS PER PRIOR APPROVAL, REPLACED STEERING WHEEL.
THAT FUEL PEDAL IS SQUEAKING WHEN BEING PRESSED * REPLACED PEDAL ASSY GAS, RETEST AND WORKS AND SOUNDS AS DESIGNED
FRIDGE DOOR COMING APART. * Tabs holding the top of the door broke. Replace the top plate on top of the fridge door .2 hrs of labor
Parts Dometic fridge door top cover plate.
REPLACE CARGO PANEL
OTH OTHER CUSTOMER CONCERN 30 MINUTES
panel cargo door * Installed new rear interior quarter panel trim. Cargo now opens and closes.
RADIO IS DELAMINATING. * sop radio crystal pealing of sop radio
PART ON SPECIAL ORDER
TRIM ON THE LIVING ROOM AREAS IN THE
CORNERS ARE BULKING UP A BIT. * 0
sliding door on side of unit 2 panels on the inside are falling off * Please advise best way to reattach
and time code
STEERING WHEEL WRAPPING IS COMING APART * order part new steering wheel
driver side sun visor is falling again after replacement * SOP warranty special order parts
SEAT REPAIR ОК. * 12803 SEAT LEATHER TORN 2.00 REPLACED DRIVER SEAT LEATHER **ISP PER
JOSE**
INSTALL  SOP * Corrected by 726965: (72T0A387) Installed 167 690 55 00 8U10 : TRIM, B-PILLAR FOUND THAT DRIVER В PILLAR IS COMING LOOSE, POSSIBLY LY BENT, REPLACED В PILLAR
INSTALL SOP SELECTOR SWITCH * COMPLETED REPLACEMENT OF SCRATCHED SHIFT SELECTOR SWITCH
BODY SYSTEM CONCERN Customer States FRONT RIGHT SIDE SEAT ROCKS and makes noise when somebody is sitting in it * CORRECTION: SPECIAL ORDER PART PASSENGER SEAT BOTTOM : 8599 VISUAL INSPECTION OF PASSENGER SEAT FUNCTION  AND OPERATION . FURTHER INSPECTION FOUND SEAT BOTTOM WITH PLAY . SPECIAL PARTS ORDER
Driver seatback moved fwd pinning to steering wheel while driving, * Not addressed. Not determined issue by dealer
Complaint: CUSTOMER STATES THE SUNROOF BUTTON IS GETTING STUCK AT TIME, CHECK AND ADVISE, * CUSTOMER WAS HERE 12 /3/18 RO#199218 TECH 315 SOP I S HERE Correction: REPLACE OVERHEAD CONSOLE LAMP ASSY
C/S WALL BEHIND GALLEY SINK IS BOWED. * CAUSE: T long and bowed.
CORRECTION: Will need to remove the stove hood fan/light assembly, pull back splash wall out and trim
back end, then straighten and react with contact adhesive. E. 1.2 hour.
VENT RIGHT OF STEERING WHEEL WONT STAY UP - DROOPS DOWN * LEFT CENTRAL AIR OUTLET ON INSTRUMENT PANEL FALLING WHEN COLD REPLACED LEFT CENTRAL OUTLET
Glove box doesn't open * Unable to duplicate issue in service. Tested and confirmed proper function of glove box on
command.
Verified customer concern. Replaced Glove Box. Verified Proper Operation.
Correction: General Diagnosis
C/s REAR BATH TOILET FLUSH IS NOT AS
STRONG AS THE FRONT BATH. * CAUSE: REAR TOILET IS A GRAVITY FLUSH. FRONT TOILET IS A MASERATOR TOILET. NPF
SCREW IN FLOOR BY DINETTE STICKING UP * 0
THE AWNING FABRIC IS PULLING OUT OF THE
RAIL ON THE FRONT AND REAR OF THE AWNING. * 0
BLINDS DON'T WORK. THE MAIN SHADE BEHIND RECLINER WILL NOT STAY DOWN. STILL
HAS BLUE PAINTERS TAPE HOLDING IT DOWN APP .10 to replace RECV SHADE 11/16 RH * The window blind behind the recliner will not stay down needs replaced. pulled blind and diagnosed, waiting on part's
THE CARPET DOES NOT FIT PROPERLY YOU CAN SEE FLO ONBOARD . THE CUSTOMER HAD A COMPLAINT ABOUT THE CARPET ON THE DRIVER SIDE, IT HAD A BUBBLE IN IT. * REPLACED THE CUSTOMER CARPET WITH NEW CARPET UNDER WARRANTY AND FIXED THE PROBLEM... OP CODE C/C VD28AA 2.HRS SYMPTOM CODE ZL03
THE SPEAKER GRILLS ARE FALLING FROM THE HEADLINER. * THE SPEAKER GRILLS ARE FALLING FROM THE HEADLINER.VERSION 1 (EMP# 227,21OCT20 11:21): 3306 SPEAKER GRILLS FALLING APART VERIFY CONCERNS. CHANGE GRILL FOR THE SPEAKER ON THE HEADLINER. VERIFY REPAIR.
NEATHER OF THE HEAD REST ON 3RD ROW WON'T FOLD WORKS * 21915 1.00 VERIFIED THE CONCERN. FOUND BOTH 3RD ROW SEAT HEAD REST RESTRAINTS JAMMED. REMOVED THE 3RD ROW SEAT BACKREST COVERS AND REPLACED BOTH HEAD REST RESTRAINTS. REINSTALLED THE BACK REST COVERS. PERFORMED FINAL QUICK TESTS. ALL OK.
A-PILLAR POPPED OUT /// PARTS HERE
REPLACE DRIVER SIDE A PILLAR AND TRIM FOAM BLOCK. * VERIFY CONCERN CHECK OASIS FOUND TSB 20-2237 THAT PERTAINS TO CONCERN AS PER TSB REPLACE DRIVERS SIDE A-PILLAR TRIM
FOAM BLOCK RETEST OK AT THIS TIME.
BOTH REAR HEAD RESTS DO NOT GO DOWN * PARTS ON ORDER
Seat Belt Buckle - Replace Buckle. Seat Belt - Replace (Right
Side) * BUCKLE. Replace Seat Belt Buckle (Right Side)
BEDROOM SLIDE. CUSTOMER STATES THE LEFT
SIDE OF THE BEDROOM SLIDE IS INOP I/A * COULD NOT DUPLICATE. UNIT CAME IN WITH SLIDE OUT TESTED HAD NO PROBLEM RUNNING IT IN OR OUT TRIED SEVERAL TIMES NO PROBLEM FOUND
C/S AIRBOX WAS DAMAGED IN EXPRESS NEW ONE IS IN PARTS PER QUICK LUBE * REPLACED AIR CLEANER HOUSING UPPER AND LOWER ASSEMBLIES.
Customer states driver side door seal is coming at the bottom on door panel * Verified customer concern. Replaced LH Front Door Secondary Seal. Verified Proper Operation.
Correction: Seal - Secondary - Front Door - LH (Remove & Replace)
Parts Replaced or Added
Part  SECONDARY SEAL, FRONT DOOR, LH,
MY(1500058-00-A)
DRIVER SEAT COVER COMING APART * Not stated.
C/S CAULKING IN SHOWER IS COMING LOOSE, SHOWER IS COMING AWAY FROM THE WALL. * CAUSE: Popped loose from the silicone.
CORRECTION: Need to clean off the smeared silicone and clean and reseal. Estimate. .8 hour.
PASSANGER SIDE SEAT AT TIMES DOES NOT MOVE FORWARD & BACK * NPF NO PROBLEM FOUND
unable to duplicate customer complaint at this time
HAS DINGS IN CABINETS THROUGHOUT UNIT * 0
INTERIOR TRIM CONCERNS SRV MGR HAS EMAIL WITH PHOTOS AND SET APPOINTMENT WITH INTERIOR REPAIR SPECIALIST * PLACED ORDER FOR UPPER AND LOWER REAR TRIM - LEFT SIDE POWER AND RIGHT SIDE UPPER INSTALLED S/O TRIM PIECES
THE J-WRAP ON THE BOTTOM OF THE DRV∙S
THE SIDE KITCHEN SLIDE IS RIPPING AT THE
BOTTOM BECAUSE THE J-WRAP IS NOT BRACED. * 0
NAILS STICKING THROUGH FLOOR , ONE NAIL HAS ALREADY RIPPED FLOORING BY STOVE AND ISLAND. 2ND NAIL IS LOCATED AT THE REAR OF THE TRAILER BY THE ISLAND STICKING UP. NAILS ON WALLS NEARLY POKING THOUGH THERE ARE STILL OWES IN THE FLOORING. THE CUSTOMER HAS STICKERS MARKING IN THE * Staples were sticking out of carpet. Removed all the staples I could see No problem after that
replace trim for gearshift selector * Caused by
replaced center consul trim with cup holders and
storage lid as per tse
C/S VINYL IS LIFTING, JUST OVER TOP OF CLOCK ADVISE * WC CUSTOMER STATES WARRANTY CONCERN
THE ENTRY DOOR SHADE IS BROKEN. * MULTIPLE LABOR CODES
2nd row cup holders are stuck and wont present * second row cup holder assembly,
Correction: Cup Holder - 2nd Row (Remove & Replace)
CUSTOMER STATCS THE KITCHEN SINK COLLAPSED AS NO SCREWS WERE PUT IN TO KEEP UPHELD * CAUSE: AUTH# 344983 (0.3 HRS APPROVED)
CORRECTION: REMOVED AND REPLACED SINK
HARDWARE
CAB OVER BED COMES DOWN WHILE TRAVELING, * Cause: Defective. Inspected, found motor failing, R/R brakeMISC FRT
SPARE TIRE TOOL BAG IS TORN PO PART PLACED ON SPECIAL ORDER FOR GUEST * 201 ISP
DRIVER SEAT LEFT BOTTOM SEAT TRIM WILL NOT STAY IN PLACE SOP * Loose part- Vis inspection, the LF seat trim is hanging down and is loose. OASIS- No related information. Per inspection, replacement is required. Time to access the LF seat and replace the seat trim panel.
ORDERED PARTS ~|~CUST0MER STATES SEAT ADJUSTMENT PANEL CLICKS WHEN PRESSING ON TOP OF IT * 0
reports the seatbelt for ds says it is not hooked when it is hooked. * Per bulletin 720417 flow chart checked for cable ties on the passenger seat and found them to be installed. Per bulletin needs a new swat occupancy detector. Replaced CIS matt. Coded seat matt to the vehicle and released seat matt through ista/d. Cleared all fault memory and test drove. No seatbelt warning returning at this time
DRIVER'S SEAT BOTTOM MATERIAL COMING APART * NWD NO WORK DONE
10100 CM
PARTS: 0.00 LABOR: 0.00 OTHER: 0.00 TOTAL LINE С
10556 SEAT BOTTOM TORN UNABLE TO WARRANTY LEATHER DAMAGE
0.00
TV RIPPED OFF WALL WHEN PUTTING SLIDE OUT SAID WHEN WIRING CAME DOWN LOOKS LIKE A RODANT CHEWED THROUGH WIRING NEW JOB * Not stated.
PASSENGER REAR SEATBELT LOCKING UP, CANNOT BUCKLE, COULD NOT DUPLICATE ON SERVICE DRIVE WITH CLIENT * unable to duplicate concern
C/S WALL PAPER HAS PEELED OFF THE
INSIDE CLOSET TO THE RIGHT IN BEDROOM. * CAUSE: ADHESIVE FAILURE
RES: REPLACE WALL / OVERLAY WALL BOARD IN CLOSET
replace seat belt handover * Caused by-
seat belt hand over replaced as per tse
KITCHEN SINK LEAKS. * Water tested kitchen sink filled kitchen sink up to Max let it drain could not replicate water leak in kitchen sink checked p-trap and all plumbing under kitchen sink look good.
RADIO IS DELAMINATING. INSTALLED RADIO
SCREEN VERIFIED PART IS HERE ON THE SOP SHELF BY JIM P. MMC * TECH INSPECTED CONFIRMED FOUND RADIO SCREEN DELAMINATING TECH R.R RADIO SCREEN CONCERN REPAIRED.
passenger side dash pad frayed by ac vent * Cause: PASSENGER SIDE DASH PAD FRAYED.
Correction: 13554 confirmed passenger side dash pad frayed 1032010 260 removed and replaced passenger side upper trim panel
CUSTOMER STATES THE DRIVER'S SEAT BOTTOM
COVER IS TEARING AT THE SEAM * 9173 PARTS ON ORDER VERIFIED STITCHING COMING APART ON SEAT TRIM. PARTS ON ORDER
CUSTOMER STATES DRIVER WINDOW SWITCH PEELING * INSPECT AND REPLACE LEFT FRONT MASTER WINDOW SWITCH FOR CHROME ON BUTTON EDGES PEELING, RETEST OK
BRACKET ON SLIDING DOOR TO BUNKS IS UNSECURE * CAUSE: The screws have pulled out of the brackets on top of the the door allowing the door to sag down
CORRECTION: Have to take door off of track reattach the brackets to the top of the door with new screws realign and reinstall the door they make sure its properly working 1.5 hrs for repairs
submitted 460006

742 Warranty

approved .80
FIREPLACE. customer states a piece of wood fell off  wood on the left bottom side  of the  slide needs attached. * inspected did not see loose wood around fireplace look glass cover off inspected fake log in was secure unsure of complaint. TRIM PIECE FELL OFF No problem found REMOVED OLD FASTENERS AND SECURED CORNER BLOCK IN PLACE FILLED AND STAILED HOLES
back top light fell off Please put back (Body SystemsTrim Concern Non-Electrical) * KEEPS FALLING DOWN TECH 14 ORDERED PART
CUSTOMER STATES dashboard is cracked * Not stated.
CHECK UPPER GLOVE BOX WON'T POPP OPEN OPENS BUT DOESN∙T SPRING OPEN * 400 BODY ELECTRICAL 4 TRIM  24 548 ORDERED 5 TO 7 DAYS
THIRD ROW SEAT BELT DAMAGE * #N202313000-01: SAFETY RECALL
INSPECT 3RD OUTBOARD SEATBELTS FOR CORRECT INSTALLATION
C/S THERE IS A DEFECT IN FLOOR IN FRONT
OF RIGHT SIDE DINETTE. * CAUSE: FACTORY DEFECT IN TILE-GOES WITH
JOB 4
RES: REPLACE TILE. IN JOB 4
THE LOUNGE SEAT IS CROOKED. * MULTIPLE LABOR CODES
front passenger side seat belt is stuck * Inspected and untangled front seat belt.
General Diagnosis
NEEDS CUP HOLDER TO REPLACED (DAMAGED CUP HOLDER WITH AMBIENT LIGHTING INSTALL)SOP IN STOCK REF RO 6320222 * replaced damaged cup holder.
advice on driver's seat leather is coming apart * 0
passenger side ac vent plastic warped * Cause: AC VENT WARPED. Correction: 13554 verified a/c vent warped 4410850 50 removed and replaced a/c vent. labor overlap with passenger side dash pad replacement. 0.50 additional labor per Ted.
INSTALL SOR PARTS
19850101 W Wheel/Cover, steering
- Replace Steering
wheel (2 - Skilled) * vehicle found to have stitching on steering wheel
coming loose, replaced steering wheel, incorrect part order for tailgate, correct part ordered
PANEL PULLING AWAY ABOVE MAIN DOOR * 0
replace driver seat belt * Caused by-
placed driver side front seat belt as per tse
THERE IS A TRIM PIECE NEXT TO THE FRIDGE THAT FELL OFF. * MULTIPLE LABOR CODES
CHECK BOTH FRONT SEATS OTHER DEALERSHIP CUT METAL OUR OF THEM- * О MISCELLANEOUS DIAG. 9420 KLASSIK, TOMMY R LIC#: 9979
THE DECORATIVE TRIM AROUND THE DINETTE BOOTH CAME OFF * 0
WALL TO THE RIGHT BULGING OUT ON WAY TO MASTER. * Staples are pulling out of the wall causing the wall panel to bulge out. pill back seam tape to be able to pull out any brad nails off of wall panel , resecure wall panel with Brad's nails to stud on wall relay seam tape, and putty any holes.
SCRATCH ON INSIDE OF LENSE OF INSTRUMENT CLUSTER, SHADOW CAST ACROSS DISPLAY, CAN SEE IT WILL LIGHT ON THE DASH.
ANOTHER DEALER TOLD HIM THEY CAN'T DO ANYTHING ABOUT IT * SCRATCH ON INSIDE OF LENS
08504209 Mask/lens, instrument cluster - Replace
Replaced cluster lens, scratch on inside of lens
back top light fell off Please put back SPECIAL ORDERED PART * TECH 14 INSTALLED SPECIAL ORDER REAR DONE LAMP ASSEMBLY, WOULD NOT STAY ATTACHED. NEW LAMP ASSY STAYING SECURELY IN PLACE.
CUSTOMER STATES MOLDING AROUND E-BRAKE HANDLE IS WARPED AND LIFTING - PLEASE CHECK AND ADVISE * 0
left side center vent peeling * TRIM AROUND AC VENTS WAS PEELING
REPLACED TRIM AROUND THE RADIO THAT HOUSES THE RADIO SCREEN.
VENT TO LEFT OF SCREEN WONT STAY IN RAISED POSITION WORSE WHEN USING COLD AIR * VENT BAD. ORDERED PART FOR REPAIR
REAR CADILLAC EMBLEM FLOOR LIGHT IS DISTORDED * CAUSE: LAMP REGISTERS INCORRECTLY
REAR CLOSURE HANDS FREE LAMP REPLACEMENTS 10720 CUSTOMER CONCERN VERIFIED. REAR HANDS FREE CLOSURE LAMP IMAGE DISTORTED. DOES NOT DISPLAY THE CADILLAC EMBLEM CLEARLY. REMOVE AND
REPLACE LAMP COMPLETE. VERIFY CLEAR IMAGE IS DISPLAYED. ALL OK.
WAPRED/1030870/. 2 * REPLACE PASSENGER SIDE DASH TRIM ABOVE GLOVEBOX
CUSTOMER STATES BOTH DINETTE WINDOWS ARE SCRATCHED ON THE OUTSIDE * 0
DRIVER SEAT BEZEL COMES OFF * 22419 0.30 REMOVED AND REPLACED THE DRIVER SIDE SEAT PANEL DUE TO OLD ONE FALLING APART. NOW OK.
MATTRESS IN BEDROOM SAGGING * WARRANTY DENIED
HAS DAMAGED THE PASSENGER SIDE BACKUP
SENSOR. PART ALREADY PRE-PAID AND PARI IS HERE AND NEEDS TO BE INSTALLED * INSTALLED GHIZ 15K861 : RETAINER. INSTALLED HUSZ 15K859A : SENSOR-PARKING AID SYST WHEN SHIFTER AND CAMERA ARRIVE TECH WILL INSTALL ALL PARTS TOGETHER SO PROGRAMMING ONLY HAS TO HAPPEN ONCE.
The dashboard/wood/glovebox area is wavy looking from the driver's side to the passenger side. * Confirmed reported concern. Replacement required. Part is currently out of stock. Ordered dash decor and schedule additional appointments for replacement.
WALL PANELING REALLY LOOSE INSIDE OF CABIN ON BOTH SIDE OF CABIN * Tech Inspected to find panels are part of aftermarket
conversion and not warrantable by fca.
no repairs made, no problem found
C/S DRIVERS DOOR WINDOW TOP 2 SWITCHES HAVE EDGES * 0
replace moon roof visor * replaced moon roof visor under 3yr/36k mile warranty. Purchased from tameron honda at 160 miles under invoice #959252
Slide Moter * Not stated
D/S COMPARTMENT DOOR ARE OPENING WHILE GOING DOWN THE ROAD * Code
Z990
Description
DIAG
Passengers side frt seat has tear in it next to wall * First things first, went to look for the log tag of the
seat in it is completely missing it is not in the pocket under the flap or under the seat at all. Will need to sublet for the repair
LFT CTR AC VENT ADJUSTER LOOSE AND DROPS DOWN BY ITSBLP W/DRIVING--PLZ ORDER * INSPECTED AND FOUND LFT CTR AC VENT ADJUSTER LOOSE PART ORDERED
DASH PAD BUBBLING LEFT SIDE * Cause: LEATHER WARPED. Correction: 13389 leather warped 1032930 160 replaced instrument panel cluster hood.
CUSTOMER STATES THAT THE DRIVER'S SEAT BOTTOM COVER IS PULLING APART AT THE SEAM, PART UNDER CUSTOMER NUMBER * 9888 DRIVERSIDE SEAT CUSSION COVER TORN FOUND COVER TORN REPLACED DRIVER SIDE SEAT CUSHION COVER. VERIFIED REPAIR. NOTE: APPROVED BY DI, PA.
LEFT MURPHY BED LEG IS FALLING OF, CUSTOMER TRIED TO TEMP FIX * TOUCHED UP WHERE GUEST SCRATCHED. Description
DIAG
Dinette table removeable cushions beginning to tear starting to tear * sublet
THAT ON A COLD START TUB CUSTOMER HAS NOTICED THEY WEARS SOME KIND OF A PLASTIC RUBBING NOISE WHEN MOVING THE SHIFTER FROM PARK  TO DRIVE. * FOUND INTERNAL FAILURE WITHIN THE SHIFTER
PART ON ORDER FOR NEW SHIFTER. ADVISOR WILL CALL WHEN PARTS ARRIVE.
HEADLINER LOOSE * COMPARED TO LIKE VEHICLE NO PROBLEM FOUND
THE PLASTIC TRIM ON THE DRIVER SIDE IS BROKEN - CUSTOMER ISNT SURE HOW IT GOT BROKEN, WHETHER HE CAUSED OR IT JUST CAME APART - MARKED AS WARRANTY IF CUSTOMER NEEDS TO PAY FOR IT LET ME KNOW BUT THEY WOULD LIKE IT FIXED * THE DRIVER SEAT TRIM PANEL (PLASTIC PANEL ON THE OUTSIDE EDGE OF THE SEAT BOTTOM), HAS BEEN TORN FREE FROM THE SEAT FRAME. 0.80 REPLACED THE BROKEN DRIVER SEAT TRIM PANEL (PLASTIC PANEL ON OUTSIDE EDGE OF SEAT BOTTOM).
CUSTOMER STATES THAT UPPER GLOVE BOX LIGHT STAYS ON ALL THE TIME, PART UNDER CUSTOMER NUMBER * 9888 GLOVE BOX IS HARD TO CLOSE AND IS BINDING REPLACE FOUND GLOVE BOX HARD TO CLOSE AND BINDING , DOES NOT SEAT ALL THE WAY SHUT REPLACED UPPER GLOVE BOX ASSEMBLY.
F CHECK TO SEE IF OTHER PARTS ARE HERE
08807704 W Switch, power window 0.50
- Replace Gang/pod -
Front (2 - Skilled) * AUTO LETTERS FADED OFF OF SWITCH 08807704 FCUC COLOR FADED 50 REPLACED MASTER WINDOW SWITCH
ODS BED WALL LOOSE. ODS BED WALL CAMTI PEELING. BIRTH DOOR KINDO BINDS. CHIP IN CUT CTR COUNTER * Not stated.
lower b-pillar has gouge in the plastic. * Verified customer concern. Replaced LH Lower B-Pillar Trim. Verified Proper Operation. Correction: Trim - B-Pillar - Lower - LH (Remove & Replace)
Parts Replaced or Added M3, LOWER B-PILLAR, ASY, LH(1086296-00-I)
CARPET ALREADY FRAYING IN TWO LOCATIONS IN MAIN LIVING ROOM. FIX OR REPLACE APP.50TO TRIM  TRAYS ON CARPET WEEDED * Got caught on something. Swisher says he cut some of the fraying off I inspected cut off any extras that I saw.
Concern: Center console lid does not stay open * Replaced first row center console inner assembly lid does not lock in place. Correction: Premium Console Insert (Remove and Install)
THE RETRACTABLE STEP IS TURNED ONTO THE COMP LIGHT. THE BUTTON TO WORK THE STEP IS LABELED COMPARTMENT LIGHT AND THE BUTTON THAT WORKS THE COMPARTMENT LIGHT IS LABELED STEP * CAUSE: AUTH# 344983 (0.5 HRS APPROVI-D)
CORRECTION; SWAPPED COVER
REFRIGERATOR LEANS FORWARD, DOOR OPENS WHEN DRIVING * NPF. INSPECTED FOUND PROPERLY SECURED
DRIVERS SEATBELT ISNT RETRACTING FULLY AND GETS CAUGHT IN THE DOOR * checked the driver's front seat belt for not going in and when closing the door it will get stuck in the door, lifted the b pillar trim to make sure that there was nothing keeping the seat belt from retracting back into the b pillar, found nothing keeping the seat belt from going back into the b pillar, worked the seat belt in and out about 50 times and over half of the time the seat belt would go in but leave about a foot out. Ordered 6ZF471L1AA : BELT ASSY: FRONT OUTER
ordered drivers side front seat belt due to not
retracting all of the ways back in and getting
stuck in the driver's door when closing the door.
DASH DENTED AFTER RADIO INSTALL * 0
DROPPING OFF FOR REPAIR OF CEILING PANEL * PULLED CABINETS ON 4/29 CW
Part Number
2∙VELCRO
Description
2 INCH VELCRO
THERE'S A GAP LEFT SIDE OF THE PASSENGER SEAT BACK * Cause: RETAINER CAME APART. Correction: 13389 retainer came apart / would not stay in place 7022000 30 replaced passenger front seat back cushion finish
panel.
CUSOTMER STATES THAT THE DRIVER'S SEAT BOTTOM COVER IS PULLING APART

AT THE SEAM, PART HELD * 18145 REPLACED DRIVER SEAT CUSHION COVER FOUND DRIVER SIDE FRONT SEAT CUSHION SEAT COVER TORN. REPLACE.
CUSTOMER STATES OVER HEAD CONTROL UNIT HAS A LIGHT THAT IS
LOOSE. PLEASE ADVISE. * OVER HEAD UNIT PROPERLY IN PLACE, NO ISSUE FOUND NO ACTION TAKEN
that driver side seat bottom bolster seems to have premature wear. Has indentation on outer
bolster on seat bottom. * Verified customer concern. Adjusted seat bottom cushion to help alleviate any signs of wear. Correction: Seat Upholstery Repair (Internal)
COMPLAINT: STORAGE TOTE HAS HAD A CRACK/HOLE IN THE BOTTOM OF THE PLASTIC CLEAR TOTE. BEEN THAT WAY SINCE THE DELIVERY OF THE UNIT. ORDER NEW ONE ANO REPLACE APP .10 to replace RECV TOTE 11/4 RH TOMER STATES WE TOOK THE TOTS. BROKEN BEFORE DELIVERY. * NO PHOTOS NO CAUSE NO CORRECTION!
THAT TV IS FALLING APART. IN ENTRY AREA * SCREWS HAVE FALLEN OUT OF TV CONNEX PT236AT02-4
1 -- Correction/Action Taken
R&RTV
PART IN REAR SEAT, SOP IN RIGHT FRONT SEAT BACK KEEPS FALLING OFF * Cause: LOSS OF TENSION AT LEFT AND RIGHT MIDDLE FINISH PANEL CLIPS. Correction: 7237 LOSS OF TENSION AT LEFT AND RIGHT MIDDLE FINISH PANEL CLIPS 7022000 30 VERIFIED
CUSTOMER CONCERN, FOUND PASSENGER FRONT SEAT BACK FINISH PANEL COMING LOOSE. INSPECTED AND FOUND CLIPS ON LEFT AND RIGHT SIDE LOOSING TENSION AND COMING OUT FROM FRAME. REMOVED AND
REPLACED FINISH PANEL AS CLIPS BUILT INTO FINISH PANEL. VERIFIED PROPER TENSION AND NO LONGER COMING LOOSE. REPAIR COMPLETE AT THIS TIME.
THE PLASTIC ON THE TRUNK IS PULLING UP * Story: 8381 TAILGATE TRIM PANNEL WARPED 23202201 FCWP 20 REPLACED
TAILGATE TRIM PANEL
SIDE CARPET FRO YMG. DUETTE EHDU. METAL SHAVING SMA STULL * Not stated.
compartment door inside coach is broken * [WAS NOT ADDRESSED, NO RECORDS IN THE RO EVEN THOUGH WAS CLAIMED BY THE CLIENT IN THE SERVICE REQUEST (IN THE FILE)]
C/S TRIM ON PASSENGER SIDE A PILLAR IS LOOSE-CHECK AND ADVISE * Tech verified the customer concern, RF A-pillar loose by comparison to LF. Found not seated correctly. Tech removed RF A-pillar and performed adjustment to mounting brackets and tabs. Reinstalled and verified A-pillar now tight. No further action needed at this time.
THE REAR CUPHOLDER TRIM IS LOOSE * FOUND REAR CUP HOLDER RUBBER COMING OFF, ORDERED PART
WHITE PLASTIC CEILING TRIM 4"6 LONG 11/2" WIDE NEEDS TO BE R/R APP .20 to RACE  TRIM 11/4 RH * NO PHOTOS NO CAUSE NO CORRECTION!
SOP HERE FOR LOOSE SHIFT HANDLE * Corrected by 7441410: (0346) (7083) Transmission Control Replacement Installed 84557533 :SL-N-CONTROL (04004-CT)
replaced transmission control assembly
DRIVER SEATBELT DOESN'T RETRACT ALL THE WAY * Installed 6ZF471L1AA : BELT ASSY: FRONT OUTER Replaced the driver seat belt due to not retracting all of the ways back in.
PAINT AROUND VENTS ON THE PASSENGER SIDE IS PULLING UP * ORDERED PASSENGER AIR BAG DOOR
ONT KIT U STALE CPUZED. TOP STAND DROVE ROPEN IN TRANSIT. DOES NOT CLOSE STILE OBD BM-. GOIND IN SUPPORT. KITCHEN REAR FASHIN LEAK GAUGE - OHC ECNT CTC STUDE GOING. GONEZE SHLE - RETURNED AIR NUT. * Not stated.
THE WHITE SHADE FOR THE LARGE LIVING ROOM REAR WINDOW DOES NOT STAY CLOSED. * Could not duplicate it.Set all shades in living Room with no issues
check sop ifin PASSENGER SIDE WOODGRAIN DASH TRIM WARPED * Cause: APPLIQUE HAS POOR FINISH. Correction: 7121 DEFECTIVE RIGHT FRONT FLOOR CONSOLE APPLIQUE 1032430 20 VERIFIED CUSTOMER CONCERN, FOUND RIGHT FRONT FLOOR CONSOLE APPLIQUE BUBBLING UP IN MIDDLE PORTION OF APPLIQUE. REMOVED AND REPLACED APPLIQUE, VERIFIED PROPER FINISH. REPAIR COMPLETE AT THIS TIME.
kitchen shade is damaged on right side * [WAS NOT ADDRESSED, NO RECORDS IN THE RO EVEN THOUGH WAS CLAIMED BY THE CLIENT IN THE SERVICE REQUEST (IN THE FILE)]
C/S TRIM AROUND RADIO IS LOOSE OR COMING FREE-CHECK AND ADVISE * Verified customer concern, found trim around center dash woodgrain coming free. Ordered replacement.
Tech replaced center dash woodgrain assembly.
WALL PANEL IN BEDROOM RIGHT HAND WALL
HAS POPPED AT THE SEAM * 0
BLIND DAMAGED * TECH WENT TO CUST HOUSE TO REPLACE. REPLACED
INSTALL BEZEL * Story: 10387 passenger air bag cover peeling 23115101 FC69 50
REPLACED PASSENGER AIR BAG COVER PER SVC INFORMATION
87203-2 AIR DUCT REAR SEAT X2 REPLACE (1). * 87203-2 AIR DUCT REAR SEAT X2 REPLACE (1)
C/S - THE PANTRY DOOR HANDLES HAVE PULLED OUT OF THE DOOR TWICE NOW.
THE SCREW HOLES HAVE WALLERED OUT THE DOOR MATERIAL AND THE HANDLES CANNOT BE
PUT BACK ON. NEED TO REPLACE THE DOORS. * Screw holes stripped out. Replace door with new and swap hardware.
Description
PFL: DOUBLE SIDED SHAKER
PANTRY DOOR W/ WINDOW -
NEWPORT ASH/ FROSTED GLASS - 1
3/8" X 13" X 69
THE REAR SEAT ARE FLOPPY WHEN LIFTING UP * NORMAL 0.00 NO ISSUE FOUND WITH REAR SEAT- FLOPPY PIECE IS THE FOAM CUSHION. IF LIFTED BY THE SUPPORT BAR (A FEW INCHES PAST THE FOAM) THE LIFT IS SOLID WITHOUT MOVEMENT OF THE SEAT
THE CLIENT STATES REAR VENT ADJUSTER FELL OFF. * HANDLE ON REAR VENTS CAME APART 87203-2 87203-2 FOUND THAT VENT  ADJUSTMENT HANDLE HAD COME OFF. NO SIGN OF OUTSIDE INFLUENCES OR FORCES. REMOVED FAILED VENT AND REPLACED WITH NEW PART FOR CENTER CONSOLE AIR DUCTS FOR REAR SEAT.
BLINDS DON'T WORK. THE MAIN SHADE BEHIND RECLINER WILL NOT STAY DOWN. STILL HAS BLUE PAINTERS TAPE HOLDING IT DOWN. * 0
CHECK  CENTER CONSOLE LID SEEMS TO BE LOOSE * Installed FT4Z 5806024 AF :ARMREST ASY - CONSOLE TECHNICIAN VERIFIED CONCERN, ORDERED CENTER CONSOLE, CUSTOMER TO BE NOTIFIED UPON PART ARRIVAL.
NAILS STICKING THROUGH FLOOR, ONE NAIL HAS ALREADY RIPPED FLOORING BY STOVE AND ISLAND. 2ND NAIL IS LOCATED AT THE REAR OF THE TRAILER BY THE ISLAND STICKING UP. * 0
ADVICE ON REPLACEMENT OF CARGO NET HOOKS * ORDERED REAR CARGO HOOKS, CUSTOMER TO BE NOT IFIE D UPON PART ARRIVAL .
DINETTE BOOTH THE REAR WALL HAS SCRATCHES BEHIND CUSHIONS * CAUSE; AUTH# 344983 (0.5 HRS APPROVED TO REPAIR) CORRECTION; T0UCHED up SCRATCI 11:S ON WALL PANEL AND BLENDED TO MATCH
lock button drawer door gets stuck. cannot open - broken latch * [WAS NOT ADDRESSED, NO RECORDS IN THE RO EVEN THOUGH WAS CLAIMED BY THE CLIENT IN THE SERVICE REQUEST (IN THE FILE)]
STEERING WHEEL SCRATCH ON BOTTOM AND LEFT FRONT DOOR
SS XZILON WILL REACH OUT WITH TECH TO REPAIR * 0
CUSTOMER STATES THERE ARE MULTIPLE SCRATCHES INSIDE INTERIOR * Not stated.
WHEN THE AIRBAGS DEPLOYED IT COSED THE
DRIVER TO SWERVE IN TO THE CURB WHICH DAMAGED THE DRIVER'S SIDE WHEELS * CUSTOMER SERVICE CONCERN
LINES UNDER LEATHER COVER OF PASSENGER FRONT SEAT CUSHION * Correction: 5371 NWD 0 GM DECLINED SEAT BOTTOM COVER REPLACEMENT AT THIS TIME.
CUSTOMER STATES SHIFTER BEZEL IS SCRATCHED * Not stated.
Rear passenger seat has ripples. Driver seat has ripples again after being repaired by Tesla service. * Diagnosed and . Verified Proper Operation. Correction: General Diagnosis. Driver seat ripples are result of wear and tear by customer use. Not a warranty item. Leather for front
seat can be replaced at customer request under customer pay paycode. Diagnosed and . Verified
Proper Operation
THE PANEL ON THE SIDE OF THE DRIVER'S FRONT SEAT IS LOOSE. * REPLACED BROKEN DRIVERS SEAT TRIM 86200500 0.50 0.5hr TECH 9145 REMOVED AND REPLACED BROKEN DRIVERS SEAT TRIM/SWITCH PACK AS PER TSS#1661875
PASSENGER SIDE WOODGRAIN DASH TRIM WARPED * Correction: 5368 SOP- PART NOT IN STOCK AT THIS TIME 0 VERIFIED CUSTOMER CONCERN, FOUND PASSENGER DASH WOODGRAIN APPLIQUE WARPED. PART ORDERED AS SOP, NOT IN STOCK AT THIS TIME. CUSTOMER TO RETURN WHEN PART AVAILABLE.
CUSTOMER STATES PASSENGER AC FRONT VENT IS SCRATCHED * Not stated.
THE REFRIDGERATOR LATCH IS ABOUT 1/2 INCH OFF ALIGNMENT AND DOES NOT KEEP THE FREEZER DOOR SECURELY SHUT * 0
THE TRASH CAN PANEL IS CROOKED AFTER THE REPAIR WE DID. * Screw holes for hinge stripped out. Install with larger screws.
SEAT COATING IS PEELING OFF THE RF SEAT ВОТТОМ, THIS AN ADD ON ISSUE, IF INTERIOR REPAIR MA * 0
COMPLAINT: CUST FOUND WATER FILTER UNDER KITCHEN SINK CRACKED AND REPLACED IT.
CUST STATES SHE HAS NEVER USED THE WATER SYSTEM. * CAUSE: Customer found water filter cracked. The unit isn't winterized meaning the filter froze and cracked during the expansion from ice build up. Customer already installed new filter. Warranty department has pies and P&A. Checking
CORRECTION: Diagnosis is complete Yes the water filter was replaced
CUSTOMER STATES PASSENGER SIDE OF RADIO TRIM IS SCRATCHED
NC NO CHARGE * Not stated.
Driver seat has ripples again after being repaired by Tesla service. * Driver seat ripples are result of wear and tear by customer use. Not a warranty item. Leather for front
seat can be replaced at customer request under customer pay paycode. Diagnosed and . Verified
Proper Operation. Correction: General Diagnosis
ON THE STOVE ON THE TOP LEFT, THE GLASS THAT FOLDS UP, THE LEFT SIDE OF IT IS BENT AND WILL NOT GO PROPERLY AS IT SHOULD. ADJUST OR REPLACE. * 0
THE SLIDE OUT ON THE  DRIVER SIDE IS COMING APART SCRATCHING THE FLOOR * SEE RO U 4307884A LINE 1
CUSTOMER STATES DRIVER SIDE A PILLAR IS SCRATCHED * Not stated.
THE SLIDE OUT HAS BROKEN TRIM FROM SLIDEING ON THE FLOOR AND SPLIT WOOD * SEE RO # 4307884A
COMPLAINT: CUST FOUND WATER HEATER FILTER RETAINER BROKEN PARTS ARE ON PASS
FRONT SEAT AND FILTER IS UNDER KITCHEN SINK. * CAUSE: water heater retainer is-broken in multiple places. R&R water heater. Job will take 1.2 hr to
complete. Checking to see is water, heater was ever replaced. CORRECTION: Diagnosis is complete
It was never replaced .. need to R&R
CUSTOMER STATES LOWER RADIO PANEL IS LOOSE * Not stated.
THE REAR CUPHOLDER IS COMING APART AND MISSING ORDER PART REAR CUPHOLDER - * PLEASE ORDER REFERENCE R0#200687 LR116035 INSTALLED REAR CUPHOLDER.
Driver side rear door there is trim that may have a broken clip * No broken clip present, Rocker panel is properly seated and comparable to other model 3 vehicle's rocker panels. Diagnosed and Verified Proper Operation
Correction: General Diagnosis
ONE OF THE MAIN RECLINERS HAS A HOLE IN THE BACK OF IT. * 0
THERE IS A HOLE WHERE THE WEATHER STRIPPING ON THE SLIDE OUT IS NOT
FULLY LAYING FLAT DOWN AT THE BOTTOM * FOUND SEVERAL SPOTS THAT FLAP SEALS
NEEDED SEALED OR GLUED CORRECTION: AUTH# 435825 (0.5 HRS APPROVED) FOUND SEVERAL SPO TS THAT FLAP SEALS NEEDED SEALED OR GLUED
THERE IS THE HOLE IN BATHROOM DOOR AT THE BOTTOM * NEED NEW DOOR 71 7/8"L BY 24 1/8"W
CORRECTION; DENIED BY MFG FOR WARRAN TY - SEE NOTES REMOVED AND REPLACED DOOR
Passengers side co pilot window shade does not retract * To assume to finish the complaint line it does not retract all the way. Will need .3 to adjust limits on the shade. CORRECTION: adjusted limits on shade. complete
KITCHEN AREA HAS A STAPLE COMING OUT OF THE WALL THAT NEEDS E - 0.00 REMOVED. * 0
THERE IS A ROUND CEILING VENT IN THE BEDROOM THAT IS BROKEN. * Replace vent with new. A/C 2 PIECE CEILING VENT, ROUND-WHITE
THE CLOSET ON THE RIGHT OF THE BED IN THE BEDROOM THE TRIM IS ALL BROKEN. * 0
THE FOAM PIECE BETWEEN THEWINDO
W AND THE DASH STARTED COMING OUT. * Corrected by 1033250: (0821) (2031) Instrument Panel Assembly Replacement PARTIAL LABOR
REPLACED SEALING STRIP BETWEEN IP AND GLASS
THE BEDROOM BLIND IS COMING UNRAVELED AND HAS ALL KINDS OF STRINGS COMING DOWN. NEEDS REPLACED. * 0
AFTER THE LAST SERVICE VISIT THE CUE SCREEN HAS A SCRATCH ON IT * See line C
Complaint: C/S THE L/F SEATBELT WILL NOT RETRACT ALL THE WAY (STICKS) REPAIR WITH SOP BELT * Correction: 5904 VERIFIED CLIENTS CONCERN. REMOVED AND REPLACED DRIVERS SEATBELT. DOWNLOADED THE NECESSARY SOFTWARE. PERFORMED AN SRS DESTRUCTION ON OLD UNIT, ALL CHECKS GOOD.
SLIDE-OUT ON DOOR SIDE, WINDOW CLOSET TO THE DOOR, THERE IS NOE - 0.00 TRIM AROUND THE WINDOW ITSELF. EXPOSED GLASS STICKING OUT. * 0
Half bath toilet ....water seems to be noticeably lower in bowl than rear toilet after flushing * CAUSE: Set water level
CORRECTION: NTS
Complaint: C/S THE DRIVERS SEATBELT WILL STICKS AND WILL NOT RETRACT ALL THE WAY CK AND REPAIR * 3693 TESTED AND VERIFIED THE CONCERN. ORDERED NEW SEATBELT AND WILL CONTACT WHEN IT ARRIVES.
THE TRASH CAN FRAME IS PULLING APART. * MULTIPLE LABOR CODES
G CUSTOMER STATES TRIM UNDER AIRBAG ON PASSENGER SIDE IS BLACK TRIM IS SCRATCHED * NC NO CHARGE
CUSTOMER STATES THERE IS A SCRATCH WHERE PARKING BRAKE RELEASE AND BRAKE HOLD BUTTON ARE * NC NO CHARGE
CUSTOMER STATES THERE IS A SCRATCH UNDER RADIO UNDER AC 115V 150W PANEL * NC NO CHARGE
В CS LEFT REAR SEAT BELT BUTTON IS INOP. SOP * REMOVED AND REPLACED THE LEFT REAR FEMALE SEATBELT END
THERE IS A TRIM PIECE NEXT TO THE FRIDGE THAT FELL OFF. * MULTIPLE LABOR CODES
BEDROOM TV FRAME SAGGING AND CRACKED ? * tv sagging and cracked. found that 4 screws are missing from tv making it sag and the shock is broken. needs new shock and 4 screws put in back of tv
THERE IS A BRACKET (TOP LEFT CORNER) IS BROKEN IN THE BATHROOM * CLIP BROKEN OFF SCREW. SCREW OVER
DRAWER CORRECTION: AUTH# 435825 (0.1 HRS APPROVED) REPLACED BROKEN BRACKET CUP WITH NEW ( TECH HAD ONE)
Customer states bedroom TV strut * unhooked all wired from tv, removed screws mounting tv to cabinet, transferred tv to new cabinet and resecured to tv mounting plate, transferred hinge from old cabinet to new, mounted tv and cabinet with hinge, screwed in strut to cabinet,
ligned up and screwed in latch and striker, hooked wires up into tv, wire tied, patched old screw holes with wood epoxy, used blendstik where needed.