Suspension:Noisy
CALLED BACK STATING VEHICLE MAKES A CRACKING NOISE COMING FROM THF REAR SUSPENSION WHEN TAKING OFF. * REAR LEAF SPRING S MAKE NOISE FOUND BULLETIN 19-NA-129 FOR NOISE AS PER BULLETIN 19-NA-129 CLEAN AND LUBRICATE REAR LEAF SPRING AND RETORQUE U BOLTS FOR CONCERN ROAD TEST NO NOISE HEARD AFTER REPAIR.
WHEN YOU TAKE OFF THERE IS A CLUNKING NOISE COMING FROM  REAR OF THE VEHICLE, NOISE IS INTERMITTENT * REPLACE REAR LEAF SPIRING INSERTS.
RATTLING WITHIN SUSPENSION IN FRONT AND REAR END * 6083 could not duplicate customer concern 8039929 0.30 test drove
vehicle could not duplicate customer concern inspected found no visual
issues with vehicle found no loose worn or broken suspension components
compared to like vehicle vehicle operating as designed at this time
Rattle or squeak - Something loose sound by front passenger * Verified customer concern.Diagnosed and Checked Torque on Front Suspension. Replaced RH Front Sway Bar Link.
Verified Proper Operation.
Verified customer concern.Diagnosed and Replaced RH Front Sway Bar Link. Verified Proper Operation.
Correction: General Diagnosis
Correction: Link - Sway Bar - Front - RH (Remove & Replace)
Parts Replaced or Added
Part Quantity
NUT HF M10x1.25 PC10 PTP COLORED(2007090-00-C) 2.0
FR STABAR LINK LH(1027391-00-B) 1.0
Correction: Suspension - Front - Check Torque (Includes Alignment Check)
CUSTOMER STATES VEHICLE HAS POPPING SOUND COMING FROM REAR SUSPENTION * ROAD TEST, SLIGHT INCLINES AND SPEED BUMPS, NO ABNORMAL SUSPENSION NOISE HEARD AT THIS TIME. ALL OK
WHEN GOING OVER BUMPS THERE IS A RATTLE COMING FROM REAR OF VEHICLE * 3026 rattle rear of vehicle 0.60. test drove vehicle with customer, verified customer concern rattle coming from rear of vehicle. when going over bumps. performed shake test on bed. could not duplicate. retest drove vehicle heard rattle coming from license plate area. installed noise reduction weatherstrip around license plate. retest drove vehicle noise still present pinpointed to  drive side rear of vehicle. lifted vehicle found bolts missing per design at this time
THERE IS A METAL RATTLE/CLANKING NOISE COMING FROM THE ENGINE OR UNDERCARRIAGE ON THE DRIVER'S SIDE OF THE VEHICLE, ESPECIALLY WHEN DRIVING AT FREEWAY SPEEDS WHEN GOING OVER THE CRACKS IN THE ROAD, CAN HAPPEN AT STREET SPEEDS GOING OVER BUMPS OR CRACKS, SEEMS LIKE IT HAPPENS JUST BELOW OR IN FRONT OF WHERE CUSTOMER'S FEET WOULD BE AS HE IS DRIVING IT. * CAUSE: DPF CLAMP IN WRONG POSITION
498451 REPLACE CLAMP ON EXHAUST PIPE.3717 DPF CLAMP IN WRONG POSITION VERIFIED- CUSTOMER COMPLAINT, FOUND
CLANKING NOISE WHEN GOING OVER BUMPS, INSPECTED AND FOUND DPF CLAMP
SCR IN WRONG POSITION MAKING CLANK NOISE AGAINST TRANSMISSION CROSS
MEMBER. LOOSED CLAMP AND ROTATED TO CORRECT POSITION, NO FURTHER
CONCERN
Concern: Rattle or squeak - customer states: Car rumbles when acceleration. Driver side window
regulater does not close and stops mid way and goes back down Center consul USB Port not
working Backseat keeps loosening from Clips and lose * Correction: General Diagnosis
Correction: Halfshaft - Front Drive Unit - LH (2nd Generation) (Remove and Replace)
Parts Replaced or Added
Part Quantity
HALFSHAFT ASSY, FR,
MSX, LH(1420113-00-B) 1.00
NUT HF M24x1.5 [8.8]
ZnFl-W(1020297-00-A)  1.00
WASHER SAFETY
M24x39(1020296-00-B) 1.00
Correction: Halfshaft - Front Drive Unit - RH (2nd Generation) (Remove and Replace)
Parts Replaced or Added
Part Quantity
HALFSHAFT ASSY, FR,
MSX, RH(1420119-00-B) 1.00
NUT HF M24x1.5 [8.8]
ZnFl-W(1020297-00-A) 1.00
WASHER SAFETY
M24x39(1020296-00-B) 1.00
Diagnose Tire / Tire Light / wheel Concern [It has a sound on the left side front tire that it has been checked before at the other Mitsubishi locations but after it was replaced if is still with the noise] CUSTOMER STATES WHEN DRIVING THROUGH HUMPS, YOU CAN HEAR SQUEAKING NOISE ON FRONT/RIGHT WHEEL. YOU CAN ALSO HEAR JT.. WHEN MAKING HARD TURNS TO THE RIGHT. THEY REPLACE RIGHT SHOCK ABSORBER AND FRONT STRUT INSULATOR AS WARRANTY IN OTHER DEALERSHIP. PLEASE CHECK AND ADVISE * ROAD TEST OVER BUMPS, CANNOT DUPLICATE PROBLEM, INSPECT SUSPENSION, FOUND NO PROBLEM. TAKING IN CONSIDERATION CLIENT DESCRIPTION RE TORQUE EX FLEX PIPE
ADD ON NOISE FROM RIGHT FRONT * RT FT WHEEL BEARING NOISEY . REPLACED RT FT WHEEL BEARING
Customer States grind noise and clicking from drivers front wheel when braking and rolling verified on road test * worn hub and bearing. performed road test and verified customer concern installed chassis ear road test and found noise coming from left front hub area inspected and found left front hub bearing worn and hub discolored and worn. replaced left side wheel bearing and hub road test and no further problems found at this time.
WHEN TURNING THE LEFT OR RIGHT BACKING OR MOVING FORWARD AT SLOW SPEEDS THERE IS A CREAKING SOUND FROM THE VEHICLE * 24981 crossmember bracket upon inspection found creaking noise coming from drivers floor area when turning. inspected and found the cross member bracket dented and rubbing on the body. replaced bracket and tested. no noise at this time
THE VEHICLE IS VERY SQURILY IN THE REAR PLEASE ADVISE FEELS LIKE THE REAR DIFF IS LOCKIN UP * CAUSE : . 2191C4 REAR DIFFERENTIAL CARRIER ASSEMBLY - REPLACE
9714 7 WHM
1 41200-STG-010 41200 CARRIER ASSY- , RR- FC: 03217
PART#: 41200-STG- 010
12866 C/S THAT VEHICLE FEELS LIKE IT IS SWAYING BACK AND FORTH FRONT REAR OF Vehicle. c/ s DIFFERENTIATIL IS LOCKING UP REPLACE REAR DIFF
STEERING WHEEL IS MAKING A TICKING SOUND , CUSTOMER LIVES IN THE CANYONS SO WHEN TURNING LEFT IT MAKES THE SOUND. CUSTOMER BELIEVES NOISE IS COMING FROM PASSENGER SIDE FRONT TIRE. MOSTLY WHEN GOING AT AROUND 25MPH * VERIFIED CONCERN WHILE MAKING PARKING LOT MANEUVERS. REFERRED TO 17-NA-271
CLEANED MATING SURFACES OF WHEELS AND ROTORS DUE TO CLICKING NOISE. APPLIED LUBRICANT ON BOTH FRONT WHEEL HUB PILOTS. CONCERN IS NO LONGER PRESENT. MILES OUT 6494 CUSTOMER APPROVED LINE 06/13/2019 @ 4:05PM
A ROTATIONAL THUMPING NOISE COMING FROM FRONT DIFFERENTIAL AREA WHEN VEHICLE IN MOTION AT LOW SPEEDS TEST DROVE VERIFIED NOISE FROM FRONT DIFF AFTER IT ENGAGES 4WD ONLY AFTER DISENGAGES 4WD NOISE WILL BE THERE FOR A WHILE THEN GOES AWAY AFTER 4WD IS ENGAGED AGAIN. * PERFORMED HEALTH CHECK NO CODES, CHECKED FOR BULLETINS NONE. OPENED
CASE #210500047, TIM FROM TOYOTA SAID IF WE COULD NOT HEAR THE NOISE JOHN NEEDS TO MAKE THE DECISION TO REPLACE FRONT DIFF OR NOT. DRAIN DIFF METAL DEBRIS STUCK TO MAGNET , FLUID COLOR METAL COLOR. TOOK PICTURES AND SENT THEM TO FTS TO REPLACE FRONT DIFF. ROAD TESTED OK
cust states there is a popping sound coming from
the front while turning, please replace half
shaft per diag on 02/26/21 ro#6226016 * INSTALL PART - ROCKY ONLY
Tech: Rocky Whitaker(673)
Installed 91057-SH3-008 :BEARING, HALF SHAFT
Installed 91260-TL0-G01 :SEAL, HALF SHAFT
21919
bearing hafl shaft 03214
91057-sh3-008
Wheel bearings all four * [illegible]
Ð CUSTOMER STATES WHEN GOING OVER BUMPS THERE IS A KNOCKING NOISE COMING FROM BENEATH THE VEHICLE * 46281 TEST DROVE VEHICLE WITH 46262 MILES, CAME BACK WITH 46267 MILES, CONFIRMED RATTLING/ KNOCKING NOISE IN FRONT, REMOVED SWAYBAR LINKS, TEST DROVE, CAME BACK WITH 46270 MILES, NOISE STILL PRESENT
COMING FROM FRONT STRUTS, R/R FRONT WHEELS, R/R FENDER LINERS, R/R UPPER CONTROL ARMS TO STEERING KNUCKLE, R/R FRONT AXLES, REPLACED LEFT AND RIGHT FRONT STRUTS, INSTALLED IN REVERSE ORDER, TEST DROVE VEHICLE,â NOISE NO LONGER PRESENT FUNCTIONING AS DESIGNED
WHILE DRIVING OVER A DIP VEHICLE FELT LIKE IT BOTTOMED OUT PLEASE CHECK AND ADVISE * DRIVE DRIVE LINE CONCERN 3092 WG
TOTAL LINE D: 10426 8039929 0.30 NO ABNORMAL NOISES AT THIS TIME WHEN DRIVEN OVER BUMPS/DIPS --> VEHICLE SUSPENSION DOES NOT APPEAR TO BE DAMAGED UPON
VISUAL INSPECTION AT THIS TIME - -> NO FAULTS FOUND AT THIS TIME. LABOR
CODE: 0039929 SERVICE COMPLETED
LINE E CONCERN: CLIENT STATES HE HEARS A POP WHEN TURNING OR HITTING BUMPS FROM FRONT LEFT AREA, CHECK AND ADVISE * POTENTIAL CAUSE. VERIFY POPPING CLUNKING NOISE FROM LEFT FRONT COVER BUMPS OR WHEN VEHICLE SWAYS SIDE TO SIDE. INSPECT AND FOUND BOTH FRONT SWAY BAR END LINKS HAVE EXCESSIVE PLAY IN BALL STUDS, RECOMMEND REPLACE BOTH FRONT SWAY BAR END LINKS
THERE IS A GRINDING TYPE NOISE FROM THE STEERING COLUMN AREA WHEN TURNING IN SHARP SPACES LIKE INTO A PARKING
SPOT! SOP IS IN. * WHEEL REMOVE+REINSTALL SUSPENSION STRUT REMOVE+REINSTALL DUST BOOT REMOVE+REINSTALL VERSION 1 (EMP# 464,290CT19 15:42): 12059 TEST DRIVE WITH CUSTOMER. HEARD 2: DIFFERENT NOISES. ON THIS LINE I PERFORMED TSB 20503205/1 FRONT SUSPENSION NOISE. REPLACED BELLOW BOOTS, STRUT MOUNTS. STRUT BEARINGS AND ALL NECESSARY HARDWARE TO COMPLETE JOB. TEST DRIVE. VERSION 2 (EMP# 464,290CT19 15:47): 12059 TEST DRIVE WITH CUSTOMER. HEARD 2 DIFFERENT NOISES. ON THIS LINE I PERFORMED TSB 20503205/1 FRONT SUSPENSION NOISE. REPLACED BELLOW BOOTS, STRUT MOUNTS, STRUT BEARINGS
AND ALL NECESSARY HARDWARE TO COMPLETE JOB. TEST DRIVE. CAR PERFORMING AS DESIGNED.
RIGHT SIDE LOWER CONTROL ARM REPLACED 1/2020 AND CUST. SAID NOISE WENT AWAY UNTIL RECENTLY-RO#297849 * 0
REAR SHOCKS HAVE A SQUEAK NOISE WHEN COMING TO A STOP. * UNABLE TO VERIFY CONCERN - WHEN COMING TO A STOP. THE ONLY NOISE HEARD IS FROM TIRES ON PAVEMENT AND BRAKES CREAKING FROM FRICTION - NO NOISE CAN BE HEARD THROUGH CHASSIS EARS ON THE SHOCKS AND SPRINGS AND NO ABNORMAL NOISE CAN BE HEARD WHEN DRIVING OVER BUMPS - NO PROBLEM FOUND AT THIS TIME.
SQUEAK NOISE IN REAR OF TRUCK OVER BUMPS * INSPECT SUSPENSION COMPONENTS AND ROAD TEST. NO ABNORMAL CONDITIONS OR NOISES FROM SUSPENSION DETECTED AT
CURRENT TIME.
Steering/Suspension Concern [Customer States WHEN TURNING OR GOING OVER BUMPS LIGHT KNOCK FRONT END] * Could not verify customer concern- test drove city/ rough dirt road- Could not verify knocking noise- the vehicle is operating as designed at this time.
A GRINDING NOISE WHEN VEHICLE IS IN 4WD * ROAD-TESTED WITH CUSTOMER AND CONFIRMED NOISE, GRINDING IN 4WD UNDER A LOAD. CHECKED FLUID CONDITION, FLUID IS DARK METAL COLOR. REMOVED LEFT SIDE AXLE AND INSPECTED, NOTHING ABNORMAL. CASE 211250024 MIKE FROM TOYOTA TECH LINE. SENT PICTURE OF OIL. LISTENED FOR NOISE WITH CHAISE HEARS AUDIO
RECORDED NOISE REPLACED FRONT DIFFERENTIAL AND ROAD-TESTED, NO NOISE
HEARS A POPPING NOISE WHEN ACCELERATING OR WHEN TURNING IN PARKING SPOT * TEST DROVE-CONFIRMED POPPING SOUND FROM ENGINE COMPARTMENT
UNDER BODY FLEX CONDITIONS REMOVED COWL STRUT BRACE ASSY
AND TEST DRIVE CONDITION STILL PRESENT TORQUED UPPER
SUSPENSION NUTS AND BOLTS TEST DROVE CONDITION STILL
PRESENT TORQUED ALL LOWER SUSPENSION STILL PRESENT
DISCONNECTED SWAY BAR END AND TEST DROVE STILL PRESENT TORQUED CRADLE AND UNDER CARRIAGE BOLTS STILL PRESENT
REMOVED REAR CRADLE CROSS MEMBER CONDITION STILL THERE
REINSTALLED CROSS MEMBER TORQUED THE 6 BOLTS IN A SEQUENCE
TO EVENLY SPREAD LOAD CONDITION NO LONGER PRESENT
REASSEMBLE VEHICLE
General concern #1 while driving AT SLOW speed there IS CLUNKING NOISE IN THE FRONT END * VERIFY CUSTOMER CONCERN, FOUND BOTH SIDE SWAY BAR LINKS MAKE NOISE, FOUND SWAY BAR LINKS LOOSE AND NOT TIGHTENED TO SPECS. 02201000 TIGHTEN BOTH SWAY BAR LINKS. 28217 VERIFY CUSTOMER CONCERN, FOUND BOTH SIDE SWAY BAR LINKS MAKE
NOISE, FOUND SWAY BAR LINKS LOOSE AND NOT TIGHTENED TO SPECS. TIGHTENED
SWAY BAR LINKS TO PROPER SPECS. TEST DROVE VEHICLE AND FOUND ALL OK AT
THIS TIME. NO MORE NOISE.
CUSTOMER-STATES REPLACE BEARING * Not stated.
there is a noise when turning this is a different
NOISE FROM LINE "Aâ? AND IS COMING FROM THE FRONT END NEAR THE WHEELS. SOP IS IN. * LOWER CONTROL ARM REMOVE+REINSTALL
WHEEL HEARING HOUSING ADJUST SUPRAME LOOSEN+FASTEN TEST DRIVE VERSION 1 (EMP# 464,290CT19 15:46): 12059 TEST DRIVE WITH CUSTOMER. POUND: 2 NOISES. ON THIS LINE I FOUND LOWER CONTROL ARM BUSHINGS I MAKING NOISE WHILE TURNING IN A ROUND A BOUT. ALSO WHEN YOU PUT YOUR FOOT ON THE BRAKE YOU CAN SEE AND,; FEEL CONTROL ARMS MOVING BACK AND. FORTH REMOVE SUB FRAME TO REPLACE LOWER CONTROL ARMS. TEST DRIVE. CAR PERFORMING AS DESIGNED
WHEN TURNING REAR END MAKES A GRINDING NOISE MOST THE TIMES ON COLD START * REL RELATED TO PREVIOUS/FOLLOWING LINE
SEE LINE Above
THERE IS A NOISE ON  TURNS * TEST DROVE AND VERIFIED BY TECH
1207 SUBMITTED FRED #1183700 FOR DIFF REPLACEMENT SUBMITTED FRED FOR REAR DIFFERENTIAL. REJECTED FRED AND REQUESTED FURTHER TESTING TO RULE OUT. PERFORMED ACTIVE ON DEMAND COUPLING SERVICE PROCEDURE AS OUTLINED IN TOPIX WSM 2 0 5 - 02B.NO CHANGES IN OPERATION /NOISE OFDIFFERENTIALFRED FOR DIFFERENTIAL IS APPROVED BY JLR AND IS ORDERED AT THIS TIME.
CUSTOMER WISHES TO PICK UP VEHICLE AT THIS TIME
SQUEAKING NOISE WHEN PASSING OVER SPEED BUMPS, POTHOLES, HILLS, TURNING STEERING WHEEL LEFT AND RIGHT. * LUBRICATED LEAF SPRING CONTACT POINTS. NO NOISE WAS HEARD AFTER THAT.
WHEN HITTING A BUMP ON ROAD 10-15MPH THERE IS A CLICKING NOISE LIKE SOMETHING LOOSE * 5432 2.0 DIAG AND FOUND HARDWARE FROM LEVELING KIT INSTALL LOOSE RETORQ HARDWARE AND VERIFIED REPAIR OK
FRONT SUSPENSION ADDED OPERATION
WHEN DRIVING OVER ROUGH ROADS LOUD METAL ON METAL NOISE IS HEARD FROM THE FRONT END. * CUSTOMER TO COME AT A LATER DATE FOR DIAGNOSIS
Sporadic popping // clunking sound when turning or accelerating fron a stop noise is heard from
front wheels, clicking when accelerating around 30-3Snph fron front left wheel * CONFIRMED CUSTOMER CONCERN. DURING TEST DRIVE. FOUND BOTH FRONT CV AXLES MAKING CLICKING NOISE. REPLACED BOTH FRONT CV AXLES ASSEMBLIES .90 8621304 NAN25
E CUSTOMER STATES RATTLING SQUEAKING SQUEALING NOISE FRONT AND REAR
OVER BUMPS * 20004 RF upper control arm balljoint play. Performed 10 mile
road tested to chock for shimmy or vibration. Found vibration in
steering wheel. Checked all suspension boots and gaiters. Found all
boots intact and gaiters sealed. Checked suspension and body mounts for
free play. Found free play in RF upper control arm ball joint. Removed and replaced upper control arm RF. Roadtested. All OK
INTERMITTENTLY CAN STILL HEAR SQUEAK IN BOOY, WHICH APPEARS TO BE COMING FROM RIGHT REAR. * creak from the Right front moving slowly over a speed bump. check all fasteners for the right front suspension. Replace right front air spring. (causing creak noise over speed after vehicle heats up).
Customer States [Customer States check suspension] * Tech(s): 100813 Pts: 0.00 Lbr: 0.00 Other: 0.00 Total Line D: 0.00
C/S squeak noise when turning from front * 20275 LF upper control arm ball joint play. Verified squeaking from
the front suspension. Isolated noise with chassis ears. Checked suspension
boots and body bushings. Checked all gaiters and seals on suspension.
Found LF upper control arm to have play in upper balljoint. Removed and
replaced left front upper control arm. Torque to spec. ROAD TESTED All ok
General Concern #1 [THERE IS RATTLING NOISE IN THE FRONT END WHEN GOES OVER BUMPS] * NPF NO PROBLEM FOUND. 284697 NO PROBLEM FOUND INSPECT WITH OTHER SAME VEHICLE AND NOISE IS THE SAME
WHILE DRIVING AT ALL TIMES HEARS A CLICKING OR POPPING NOISE COMING FOR THE LEFT FRONT. SIMILAR NOISE TO LAST VISIT * TEST DRIVE, FOUND LEFT FRONT STRUT BEARING AND MOUNT MAKING NOISE. REMOVE LEFT FRONT WHEEL. REMOVE 'LEE Т.: FRONT C'7 AXLE. REMOVE STRUT ASSEMBLY. REPLACE BEARING ANI MOUNT. REINSTALL STRUT ASSEMBLY. INSTALL CV AXLE. INSTALL LEFT FRONT WHEEL. DURING AXLE REMOVAL THE.CV BOOT CLAMP GOT DAMAGED. REPLACE CV BOOT CLAMP IN INNER CV BOOT.
GRINDING NOISE WHEN TURNING LEFT/RIGHT
102 UNABLE TO DUPLICATE AT THIS TIME * 8245 UNABLE TO DUPLICATE CUSTOMER COMPLAINT TEST DRIVE VEHICLE
UNABLE TO DUPLICATE CUSTOMER COMPLAINT REQUEST TEST DRIVE WITH CUSTOMER
TO VERIFY COMPLAINT
Customer hearing noise coming from front suspension area * checked for noise and verified complaint , checked system with chassis ears and isolated noise coming from right front area, installed chassis ears again and found noise coming from wheel hub earing .remove tire and inspected area, found movement on bearing, replaced hub bearing , r&R front suspension and axle , re assembled and re checked , found system working properly after repair
AFTER REPLACEMENT OF ENGINE.. TEST DROVE VEHICLE FOUND GRINDING NOISE FROM FRONT END TECH FOUND GRINDING FROM FRONT HUB BEARINGS * REPLACE BOTH FRONT HUB BEARINGS AND TEST DROVE NOISE NOW GONE
WHEN PULLING INTO A PARKING LOT OR MAKING A TIGHT TURN HEARS A NOISE * FOUND R/F AXLE TO BF NOISY ANd CLICKING. AXLE BINDING INTERNALLY REPLACED R/F AXLE SHAFT.
621301/0.5
NC121
Customer states Loud clunking noise in front end when turning left or right * Took to Cummins, they adjusted ride height by 1/2 inch and lifted unit up and checked suspension for loose or moving parts. Nothing loose found or any signs of movement.
NOISE FROM THE DRIVE SHAFT - PLAY IN THE DRIVE SHAFT, CLUNK WHEN STOPPING AND GOING, PARTS ORDERED AND HERE, ORDERED BY TECH 122 .. INSTALL SOR 3113811. * NOISE, DRIVE SHAFT VERIFIED NOISE AT DRIVE SHAFT, REPLACE DRIVE SHAFT ASSEMBLY, TWO-PIECE SHAFT FROM REAR AXLE TO TRANSMISSION REPLACED IN ACCORDANCE WITH SERVICE INFORMATION, ROAD TEST TO VERIFY REPAIR, VEHICLE IS OPERATING PER DESIGN AT THIS TIME.
there is a rubbing/grinding noise coming from the front passenger wheel of the car when making right hand turns in the parking lot. This noise occurs intermittently. Please check suspension and check vehicle for anything rubbing. * checked suspension and torqued. no play in any control arms. make sure hold brake isn't on when turning wheel while sitting stationary. Unable to duplicate customer concern at this time. No abnormal noises heard.
Correction: General Diagnosis - No Trouble Found
CRUNCHING NOISE FROM FRONT OF VEHICLE OVER BUMPS. * Road tested the vehicle, could not duplicate the
customer's complaint.
ONGOING SQUEAKING IN THE BACK THIS IS THE THIRD TIME SHE'S TRYING TO GET THIS RESOLVED. PER LANO ROVER CORPORATE. THE CUSTOMER STATES THERE IS A NOISE COMING FROM THE RIGHT ENO SIDE REAR OF THE VEHICLE WHEN GOING OVER UNEVEN ROADS OR BUMPS. HAS GOTTEN LOUDER OVER TIME. PLEASE READ PREVIOUS VISITS TO THE NORTH POINT DEALERSHIP. ADVISE CUSTOMER TO RESCHEDULE. * 0
C.S. HAVING ISSUE WITH FEELS LIKE SOMETHING LOOSE WHEN BRAKING AND THEN TAKING FOOT OFF OF THE BRAKE PEDAL. WILL HEAR A CLUNKING NOISE. CASE NUMBER 64633248 WAS OPENED.] * SPECIAL ORDER PART CUSTOMER WILL BE CONTACTED FOR APPOINTMENT WHEN PART ARRIVES
C/S OVER GOOD SIZE BUMPS. FRONT END MAKES A REALLY BAD KNOCK NOISELIKE SOMEONE IS HITTIN SUSPENTION WITH A HUMMER * ROAD TESTED OVER SPEED BUMPS... [ILLEGIBLE]
SQUEAKING NOISE WHEN PASSING OVER SPEED BUMPS, POTHOLES, HILLS, TURNING STEERING WHEEL LEFT AND RIGHT. * COULD NOT DUPLICATE CONCERN. CUSTOMER COMING TO RIDE WITH TECH ON MONDAY
VEHICLE IS CONTINUING TO POP AND CLUNK WHILE DRIVING SLOW. MAKING SHARP TURNS, OR GOING OVER BUMPS * FOUND BOTH TRONT STRUT MOUNTS LOOSE.
REPOSITIONED AND RE-SECURED STRUT MOUNTS.
HERE IS A LOT POP IN FRONT END WHEN MAKING A SHARP TURN * HERE IS A LOT POP IN FRONT END WHEN MAKING A SHARP TURN.Correction: 35395 /Р1Т5533РCreak Click Pop Crack Type Noise From Front Suspension/Frame Area While Making Turns PERFORM RE TORQUE CROSS MEMBER AND CONTROL ARMS PER #PITS533B Creak Click Pop Crack Type Noise From Front Suspension/Frame Area While Making Turns. LOOSE
HEAR A WHIRRING NOISE AT SLOWER EEDS, SEEMS TO BE FROM P/S REAR * 25639 VERIFIED CONCERN. FOUND RIGHT REAR WHEEL ÐÐ NG TO BE HUMMING. REPLACED WHEEL BEARING AND RE-TESTED. CONCERN NO LONGER PRESENT.
CUSTOMER STATES THERE IS A NOISE IN ^HE FRONT OF THE VEHICLE WHEN TURNING * 11964 ROAD TESTED VEHICLE AND FOUND NOISE IN FRONT END WHEN TURNING
AT SLOW SPEEDS. ATTACHED CHASSIS EARS AND FOUND NOISE COMING FROM THE
STRUT BEARINGS. REMOVED BOTH FRONT STRUTS. REMOVED  AND REPLACED THE
STRUT BEARINGS. REINSTALLED ALL IN REVERSE ORDER. ROAD TESTED VEHICLE
AFTER REPAIRS AND NO NOISE WAS PRESENT. QC OK'X VC CYR.
SQUEAKING NOISE WHEN PASSING OVER SPEED BUMPS, POTHOLES, HILLS, TURNING STEERING WHEEL LEFT AND RIGHT. * 0
CLUNK TYPE NOISE FROM FRONT SUSPENSION WHEN GOING OVER SPEED BUMPS * GENERAL REPAIR
ROAD TEST SEVERAL TIMES OVER SPEED BUMPS AND DRIVEWAYS FOUND
NO UNUSUAL SOUNDS, INSPECTION ON HOIST FOUND NOTHING UNUSUAL.
"CLUNK" NOISE WHEN COMING TO A STOP AND AN NOISE WHEN ACCELERATING FROM A STOP-CHECK AND ADVISE DRIVE CUST STATES HAVING A CLUNKING NOISE WHEN GOING FROM STANDSTILL SEEMS TO HAVE SLACK IN DRIVE TRAIN. * ROADTEST AND UNABLE TO DUPLICATE CONCERN, CHECKED FOR SOFTWARE UPDATES AND TSBS-NONE APPLICABLE; NOTED SOME NOISE CONSIDERED NORMAL OPERATION WHEN SUSPENSION LOADED OR UNLOADED DUE TO FLEX IN SUSPENSION AND DRIVETRAIN, COMPARED TO LIKE VEHICLE AND NOISE CONSISTENT ON BOTH TRUCKS- NO REPAIR COMPLETED AT THIS TIME.
SQUEAKING NOISE WHEN PASSING OVER SPEED BUMPS, POTHOLES, HILLS, TURNING STEERING WHEEL LEFT AND RIGHT. * FRONT SHOCK ABSORBER 1-SD 9297 WILLIAMS, GLEN LIC#: 9297 WT 1.35 1.30.PTR61-35170-RF TACOMA FOX SHOCKS RF.430151A FRONT SHOCK ABSORBER 1-SD COMB: OPPOSITE SIDE.WILLIAMS, GLEN.PTR61-35170-LF TACOMA FOX SHOCKS. NOISE FROM FRONT SUSPENSION OVER BUMPS. LEAKING R.F STRUT AND INTERNAL NOISE IN L.F REPLACE BOTH FRONT STRUTS VEHICLE OPCODE 430151 1.3 COMBO A 0.3
CHECK CLUNK IN FRONT SUSPENSION OVER BUMPS (G e neral Concern 2 ) * REPLACE BOTH FT SWAY BAR LINKS NOISEY.
THERE IS A SQUEAKING NOISE COMING FROM THE RIGHT REAR OF THE VEHICLE WHEN GOING OVER BUMPS, UNEVEN PAVEMENT. HAS GOTTEN LOUDER OVER TIME. * TEST DROVE WITH CUSTOMER AND SERVICE MANAGER. COULD NOT HEAR NOISE FROM REAR BUT AFTER 30 MINUTES CAN HEAR LOUD CREAK NOISE FROM RIGHT FRONT WHEN GOING OVER SPEED BUMP ESP... USED CHASSIS EARS AND CAN HEAR NOISE FROM RIGHT FRONT UPPER CONTROL ARM. REPLACED BUT STILL PRESENT. LOOSENED AND TIGHTEN ALL SUSPENSION PARTS IN NORMAL RIDE HEIGHT. STILL PRESENT. HEAR NOISE WITH EARS IN FRAME RAIL AND STRUT TOWER 900Y PANELS. WE HAVE MADE SEVERAL ATTEMPTS TO NARROW THE WISE DOWN OR ISOLATE IT WITH NO RESOLUTION. MAYBE A LITTLE QUIETER BUT NOTE ENOUGH. REPLACED THE RIGHT FRONT UPPER CONTROL ARM, TA#3189483. NOISE IS STILL PRESENT AFTER SEVERAL ATTEMPTS WITH THE HOTLINE. CUSTOMER TAKING CAP. TO PURSUE BUYBACK.
HEARS KNOCKING IN REAR OVER BUMPS * PERFORMED ROAD TEST, DEPART: 46074 RETURN: 46077, .4
VERIFIED IN COSTCO PARKING LOT OVER SPEED BUMPS BY RAMP, NOISE
COMING FROM REAR SHOCKS, LIFTED VEHICLE AND LOOSENED BOTTOM BOLT OF
REAR SHOCKS FOUND REAR SHOCKS WORN (MAKING NOISE WHEN COMPRESSING) //
R&R 2 WHEELS, REMOVE INSTALL 2 SHOCK ABSORBERS 2ND AXLE AND REPLACE IF
NECESSARY, REPLACED BOTH REAR SHOCKS, PERFORMED CHECK OVER BUMPS, NOISE IS GONE
CAUSE: WORN
941017 LOCALIZE NOISES ON BODY, TEST DRIVE -
MECHANIC:   START:............... END:
................ KM AT START: .......
7276 WM8
1 205-320-87-30 SHOCK ABSORBER
1 205-320-87-30 SHOCK ABSORBER
2 002-990-72-54 NUT W FLANGE, BINDING
4 000000-000428 SCREW
322042 REPLACE 2 ELASTOMER BEARINGS FOR 2 REAR
SHOCK ABSORBERS (SHOCK ABSORBER REMOVED)
7276 WM8
321062 REMOVE/INSTALL 2 SHOCK ABSORBERS OF 2ND
VEH. AXLE, REPLACE IF NECESSARY
7276 WM8
GOING OVER TINY SPEEO BUMPS HEARS A LOT OF NOISE IN BED ,LIKE ITS BEING PICKED UP AND DROPPED DOWN * INSPECT SUSPENSION. ALL COMPONENTS FUNCTIONING AS DESIGNED. RECEIVER HITCH RATTLE POSSIBLE NOISE HEARD.
8042381 REAR SPRING REPLACEMENT - BOTH SIDES. * HERE IS CLUNKING IN REAR-END SEEMS LOUDER AFTER HAVING SHOCKS PUT Correction: 35395 NOISE IN REAR LEAF SPRINGS OVER MODERATE BUMPS COMPLETE FOLLOWING BULLETINS TO CORRECT REAR LEAF SPRING NOISE. #06-03-09-004N, #18-NA-183: Squeak and/or Clunking Noise from Rear of Vehicle. NOISE IN REAR LEAF SPRINGS IS STILL EVIDENT AFTER COMPLETING BOTH BULLETINS. DIAGNOSE AND REPLACE BOTH REAR LEAF SPRINGS, LOOSE AND NOISY. PERFORM ROAD TESTING WITH THE SERVICE DIRECTOR BETWEEN EACH REPAIR TO DIAGNOSE AND CONTINUE WITH EACH STEP. REQUEST 1.4 HOURS OLH FOR ADDITIONAL TIME SPENT IN ROAD TESTING AND DIAGNOSIS,
Car makes funny noises when backing up. Popping sound when going from drive to reverse or reverse to drive. * Verified customer concern. Lubricate all Hub to axle surfaces. Verified Proper Operation. Correction: Halfshaft - Rear Drive Unit - LH (Lubricate at Hub)
Correction: Halfshaft - Rear Drive Unit - RH (Lubricate at Hub)
Winslow replaced a wheel bearing in which when they presented it made
it sound like they were doing us a favor in light of the initial complaint. * Replaced left rear wheel bearing replaced left wheel bearing-whirring noise left rear wheel bearing noisy
SAME NOISE IN THE SUSPENSION POPPING IN THE REAR. WAS TOLD SHOCK LEAKING...CPO. STOP RIGHT TURN ALSO MAKES NOISE
NO LEAKS * CHECK SHOCKS OK THIS TIME NO LEAKS. VERIFIED NOISE IN REAR. REMOVED
SEAT, PANELS, TRUNK FLOOR, WHEEL LINER. ALL SUSPENSION AND BODY BOLTS
WERE TORQUED TO SPEC. INTERIOR PANEL FASTENERS TORQUED CORRECTLY. NOISE
STILL PRESENT. NOISE LIKELY COMING FROM WELD SEAM AND IS NOT COVERED
UNDER CPO
z-(DMS Appt. Feed) Line 1 [HEARING NOISE FROM THE DRIVESHAFT - PLAY IN THE DRIVE SHAFT CLUNK WHEN STOPPING AND GOING . * Clunking resonating from the driveshaft. Ordered replacement driveshaft. Part is currently on backorder with an estimated release early October. Will notify and schedule client upon arrival.
SQUEAKING FROM FRONT SUSPENSION WHEN OVER SMALL BUMPS. * SUSPENSION MAKES NOISE WHILE DRIVING SLOW AND GOING OVER SPEED BUMPS AT LOW SPEED. FULL OF SAND AND DIRT IN REAR LEAF SPRINGS CLEN SPRINGS. APPLY WHITE GREASE, NOISE WENT AWAY FOR 3 DAYS. RE CLEANED THE SPRINGS. NOISE IS STILL PRESENT. REPLACED THE SPRING ASSEMBLIES 480011 OPCODE WITH COMBO A 1.0 T1/87 T2/54. Z TIME FOR ATTEMPTING TO CLEAN SPRINGS ON THE FIRST ATTEMPT. 0.7 LABOR WAITING ON DIAG.
CUST STATES THERE IS A HUM NOISE COMING FROM THE FRONT A.XL/WHEEL AREA * performed inspection note unable to duplicate Complaint
RATTLE 30 MPH RR PLASTIC SOUND * 1 RESUCCURRED UNDER COVER AND INSTALL
4923 CM
RESUCCURED UNDER COVER AND INSTALL SCREWS and resucured rear suspension bolts
A CLUNKING NOISE CAN BE HEARD FROM UNDERNEATH WHEN AT A STOP AND THEN TAKES THEIR FOOT OFF THE BRAKE PEDAL, HAS HAD THREE DRIVESHAFTS ALREADY IN THE LAST COUPLE OF YEARS. * CONFIRMED CUSTOMERS CONCERNS. HOWEVER, DETERMINED THIS IS A NORMAL OPERATION. NOISE AND FEELING CUSTOMER IS HAVING IS COMING FROM TORQUE CONVERTER LOCK DISENGAGING FOR ACCELERATION AND 8 SPEED TRANSMISSION ENGAGEMENT CAUSING SLIGHT FLEX AT DRIVESHAFT. CUSTOMER CONCERN CAN BE DIAGNOSED INCORRECTLY DUE TO THE NORMAL OPERATION OF THE DRIVE TRAIN. REPLACEMENT OF ANY FUTURE COMPONENTS WILL NOT RESOLVE THE CONCERN. CONCERN WILL DISSIPATE SHORT TERM UNTIL DRIVE ADAPTATION IS RELEARNED AND THE SYSTEM RESETS. THE VEHICLE IS OPERATING AS DESIGNED PER OEM SPEC.
CUSTOMER ADVISED ROAR FROM HUB BEARING WILL NEED TO RESCHEDULE. * 0
WHEN ACCELERATING FROM STOP, THERE IS A CREAKING NOISE IN REAR OF VEHICLE * PERFORM ROAD TEST TO LOCATE NOISE(.3NON) MIL IN 70907 MIL OUT 70919. FOUND CLUNK FROM REAR WHEEL BEARING CONTACT SURFACE . REMOVE REAR AXLE SHAFTS. CLEAN AND APPLY OUTER AXLE JOINT HOUSING WITH MOLYKOTE LOW FRICTION GREASE. AS PER LI 35.30-P-058566
CAUSE: LI 35.30-P-058566
357230 REMOVE/INSTALL 2 REAR AXLE SHAFTS
362 WCPO
1 000-989-01-52-10 MOLD LUBRICANT
2 000-353-13-73 COLLAR NUT
PARTS: 0-00 LABOR: 0.00 OTHER:-.-. 0.00 TOTAL LINE A:
THERE IS A NOISE IN THE FRONT END ON THE PASS. * INSPECTED AND TEST DROVE VEHICLE, FOUND PASS FRONT SWAY BAR LINK LOOSE. TIGHTENED AND TEST DROVE, ALL GOOD AT THIS TIME.
CUSTOMER STATES AT TAKE OFF CAN HEAR CRACKLING NOISE COMING REAR SUSPENSION. * THE CAUSE OF THIS ISSUE IS COMING FROM MUD TERRAIN TIRES, NORMAL NOISE WHEN THESE TIRES ARE ON A VEHICLE. WORK PERFORMED, ALL WORKING AS DESIGNED
8044751 REAR SHOCK ABSORBER REPLACEMENT - BOTH SIDES * WHEN GOING OVER BUMPS THERE IS A RATTLING NOISE COMING FROM THE REAR SOP IN Correction: 33315 road test vehicle and found a noise coming from the rear white going over bumps, drove vehicle in shop and put on lift, checked all suspension items for faults and found that both rear shocks were leaking removed shocks and tested to find shocks were nol holding pressure causing a rough ride and a rattle noise while going over bumps replaced both rear shocks and look vehicle (or a test drive of 15 miles, verified at this time vehicle working as designed
THERE IS A GRINDING NOISE WHEN TURNING * SOP NEW FRONT STRUT BEARINGS. DURING THE TEST DRIVE HEARD NOISE WHEN TURNING AT LOW SPEEDS. PARTS ARE ON ORDER. EST REPAIRS TIME 3HRS
LEFT FRONT SUSPENSION NEEDS TO BE LOOKED AT. THINKS SOMETHING MIGHT BE LOOSE. SOUNDS LIKE A CLICKING NOISE WHEN TURNING. * Confirmed vehicle makes a clunk sound when
turning near full lock, from If wheel. Found If cv axle nut has backed itself off and has allowed the axle to pull out of hub part way, causing pop noise Corrected by 3010750: (0143) (6011) 3010750 1.0
Complete Removed axle nut and inspected axle nut threads on nut and axle, all ok. Removed axle from wheel hub and inspected splines on axle and on hub, all ok. Reinstalled axle nut and ensured nut is fully seated, torqued nut to factory specifications
Road tested vehicle and ensured noise is no
longer present
SQUEAKING NOISE WHEN PASSING OVER SPEED BUMPS, POTHOLES, HILLS, TURNING STEERING WHEEL LEFT AND RIGHT. * squeaking noise when going over bumps at slow speeds. Abnormal wear on front body mount bushings REPLACED THE FRONT BODY MOUNT BUSHINGS. OP CODE 511991 LABOR 3.1 HOURS T1/91 T2/19
WHEN GOING OVER BUMPS THERE IS A LOUD RATTLING NOISE * 0
KNOCKING NOISE COMING FROM UNDERNEATH THE VEHICLE * 68432 NOISE UNDER VEHICLE TECH WAS ABLE TO DUPLICATE CUSTOMER CONCERNS. TECH REPLACED SWAY BAR END LINKS AFTER DIAGNOSING THAT THEY WERE WORN AND NOT OPERATING AS DESIGNED. TECH REPLACED AND LINKS AND TIGHTENED TO SPECIFICATIONS FOUND IN ELSA. TECH THEN TOOK THE VEHICLE AND THE NOISE IS NO LONGER THERE. THE VEHICLE NOW WORKS AS DESIGNED.
THE VEHICLE MAKES A SQUEAKING SOUND WHEN BRAKING OR TURNING- * 27682 working as per similar mak model year performed test drive turning making various stops , no squeak heard .
THERE IS A NOISE/VIBRATION WHEN ACCELERATING AND TURNING AT 60-65MPH. CLIENT THINKS CV AXLES. THE NOISE GOES AWAY WHEN TAKING FOOT OFF THE GAS. * COULD NOT DUPLICATE ON 2 TEST DRIVES. REC. TEST DRIVE WITH A SHOP FOREMAN.