External Body/Trim/Paint:Noisy
even after the door side and body side weather strips were replaced the wind noise is still heard if not worse weather strips came folded from the factory and the c reases are still present also the passenger side * drove car 80 mph on interstate, air noise over car changes depending on direction of travel with wind head on from left or right, do not hear leak around door seals or window seals, no tsb's found. opened case number with tech line, fritz 2020022702158
hears a popping from the passenger front when going over bumps * FOUND A PROBLEM WITH THE SIDE ENGINE MOUNT CAUSING EXCESSIVE NOISE WHEN GOING OVER BUMPS REPLACED RIGHT ENGINE MOUNT AND TEST DROVE. 112101/00S04
DRIVER DOOR SEAL HAS WIND NOISE WHILE DRIVING * 7541 DRIVERS SIDE MIRROR OUTLINE SEAL NOT SEATED COMPLETELY IN PLACE. APPLIED WEATHER STRIP ADHESIVE TO OUTLINE SEAL UNDER MIRROR BODY. ADVISE CUSTOMER TO ALLOW 24-36 HRS FOR SEALANT TO COMPLETELY DRY BEFORE VEHICLE IS WASHED.
DRIVER DOOR RATTLES WHILE DRIVING * 1043C10 FRONT SIDE DOOR TRIM REPLACEMENT
436 drim rattle agains dor 0890 1011 1043010 (closest op code) 0.50 duplicated on road test and front door trim panel and insulate panel
DRIVER SIDE DOOR AIR GOES THROUGH INTO
THE CAB THROUGH DOOR HANDLE GETS WORSE AS U PICK UP SPEED SR VEHICLE RATTLE FROM UNDER VEHICLE AND ALL OVER THE PLACE INSIDE OF VEHICLE, CAUSED BY AFTER MARKET EXHAUST SYSTEM * COULD NOT VERIFY ANY NOISE FROM HANDLE,VEHICLE GOT MAJOR RATTLES NOISE FROM UNDER VEHICLE AND ALL OVER THE PLACE INSIDE OF VEHICLE ,CAUSED BY AFTER MARKET EXHAUST SYSTEM,REC TO RETURN TO AFTER MARKET SHOP FOR THEY COULD RE INSPECT EXHAUST SYSTEM MAJOR NOISE ALL OVER PLACE, CENTER PIPE HITTING VEHICLE BRACE
AIR LEAK - MODERATE/FREEWAY SPEEDS - R/FRT DOOR - ALSO, R/FR.T BODY SEAL FALLS DOWN OUT OF PLACE WHEN COLD/OPENING DOOR - IF
FOLD MIRROR IN, MOST OF THE NOISE GOES AWAY * CK * WITHIN ACCEPTABLE LIMITATIONS SET BY HONDA - NO ADJUSTMENT NECESSARY. 1 72315-TG7-A01 SEAL, FR- CHECK - RPLC R/FR7 DOOR SEAL ON THE BODY
DRIVER FRONT WINDOW SQUEAKS DURING OPERATION, * 15135 CHECKED OPERATION OF DRIVERS FRONT WINDOW, COULD NOT DUPLICATE SQUEAK NOISE AT THIS TIME.
DRIVER SIDE DOOR CHECK MAKES NOISE * verified concern, LOCALIZED NOISE TO LOWER DOOR HINGE WHEN OPENING OR CLOSING HINGE WILL MAKE AN AUDIBLE POP.FOUND PTSS CASE #000143781(multiple new hinges made noise in this case, ptss recommended test fitting before painting), test fitted door hinge
before paint to verify new hinge is good, after paint reinstalled new hinge, function tested, noise is no longer present.
ON WINDY DAYS A HARSH WIND NOISE IS HEARD FROM BOTH THE LEFT FRONT AND THE RIGHT FRONT DOOR AREAS WHILE DRIVING THE WIND NOISE IS NOT AS HARSH WHEN IT IS NOT AS WINDY * VERIFIED GUEST CONCERN KNOW ISSUE WITH WIND NOISE ON THIS MAKE MODEL AND YEAR Tech: Adam Robertson (684). VERIFIED HYUNDAI HAS NO TSB RELATED REPAIR FOR THIS GUESTS CONCERN REPLACED TO AGGRESSIVE WIND NOISE COMING FROM THE DRIVER AND PASSENGER DOOR WINDOW AREA. GUEST SUPPLED CASE NUMBER 1645244 DATED 12/9/19 CASE NUMBER 17144089 DATED 2/27/20 AND TECH SUPPORT CASE NUMBER ISSUED 2021030101594 GUEST WAS ALSO INFORMED BY HYUNDAI OUT OF CALIFORNIA THERE IS NO FIX RELATED TO THIS CONCERN DATED 7/17/20 GUEST HAS KEPT DETAIL RECORDS ON TRIPS TO SERVICING CENTER. AT THIS TIME NO REMEDY AVAILABLE REGARDING GUESTS CONCERN
When opening the driver's door there is a loud mechanical sound under the vehicle. * REPAIR CLIENT STATED THAT When opening the
driver's door there is a loud mechanical
sound under the vehicle.
THE D/SIDE 2ND DOOR WINDOW IS MAKING ALOT OF NOISE WHEN GOING DOWN * 0
THERE IS A SQUEAKING NOISE IN THE UR WHEN GOING OVER A BUMP * 15273 road test and inspection , loose e brake cable bolt left rear e-brake cable to body retaining bolt loose and noisy, re torque and road test with no other issues found at time.
WIND NOISE ON DRIVERS DOOR (WEATHERSTRIP LOSE AT TOP CORNER) * 817 WEATHER STRIPPING LOOSE DRIVER DOOR 0.50 REPLACE DRIVER DOOR weatherstripping AFTER FINDING ORIGINAL LOOSE AND OUT OF SEAMS. OP# 835100
MOST OF THE TIME - YES, IF PUSH MIRROR INWARDS - MOST NOISE DISAPPEARS - ALSO IF PUSH UPWARD ON BODY SEAL TOP CORNER
Ð/PILLAR - MOST NCIS2 DISAPPEARS * 08 REFER TO LINE *A
Driver side window makes noise when going down * verify the concern and found that the driver's window regulator is faulty and causing the noise. there was a new window regulator install and there is no noise at this time. the window operates well
MR NOISE: CHECK VEHICLE FOR NOISE. THE CUSTOMER STATES HEARING A RATTLE NOISE COMING FROM PILLAR NEAR DRIVER HEADREST WHEN DRIVING ON ROUGH ROADS . * Road-tested one mile. Heard a noise from the driver's door window. Cleaned and lubed driver door window seal.
[cut invoice] * TECHNICIAN CHECKED LEFT AND RIGHT OUTSIDE MIRRORS CHECKS OKAY TEST DROVE VEHICLE VERIFIED WIND NOISE FROM AIR PASSING OVER THE CAP OF VEHICLE NOT IN
THE DOOR JAMS CONTACT.ED TECH SUPPORT CASE 2021030101594 ISSUED FOR CONCERN NO TSB ON FILE FOR YEAR MAKE AND MODEL TECH SUPPORT TO FOLLOW UP
THE REAR PASSENGER DOOR IS MAKING CLICKING NOISE WHEN OPENING * Labor Type: ISRV Technician Number: 718 Op Code: REPAIR Comeback RO Number: Description: TECHNICIAN COMPLETED THE FOLLOWING REPAIRS LaborS: 0.00 Failed Part Number: PartsS: 0.00 Failed Code: MiscellaneousS: 0.00 Failed Part Quantity:
General Concern #2 [Customer States WHEN TURNING RIGHT HEARD RUBBING NOISE] * VERIFY CUSTOMER CONCERN, FOUND BOTH INNER FENDERS ARE LOOSE AND CAUSING NOISE WHEN TURNING. 23020900 REMOVE AND REINSTALL INNER FENDERS IN PROPER POSITION. 28217 VERIFY CUSTOMER CONCERN, FOUND BOTH INNER FENDERS ARE LOOSE AND CAUSING NOISE. WHEN TURNING. REMOVED AND REINSTALLED INNER FENDERS IN PROPER POSITION. TEST DROVE AND FOUND ALL OK AT THIS TIME.
CUSTOMER STATES AT HIGH SPEEDS THE DRIVERS DOOR HAS WIND
NOISE...CHECK/ADVISE * TEST DROVE AFTER RE SECURING SEAL AND FOUND NORMAL WIND NOISE.
The driver's window makes a rubbing sound when opening and closing. * The driver's window makes a rubbing sound when opening and closing.
BOTH FRONT DOORS ARE CREAKING WHEN OPENED OR CLOSED * 35630 Lubed both front door checks. No abnormal noises are currently present at this time.
CUSTOMER STATES THE LEFT REAR DOOR PANEL AREA MAKES EXCESSIVE NOISE,
ESPECIALLY OVER BUMPS...CHECK/ADVISE * 725046 REPL LFT REAR GUIDE SEAL 1 166-735-27-00 RS WINDOW GUIDE RAIL (N/C) 6138 TEST DROVE AND VERIFIED NOISE. CHECKED FOR TIPS DOCS. FOUND LI72.00-P-066220 RELATING TO CONCERN. AS PER TAPPED OF DESIGNATED DOOR AND FOUND NOISE ELIMINATED. REMEDY PER LI IS TO REMOVE AND REPLACED WINDOW GUIDE RAIL SEAL. REMOVED AND REPLACED LEFT REAR WINDOW GUIDE RAIL SEAL. ADJUSTED DRIVER REAR DOOR AS NEEDED. TEST DROVE AFTER
REPAIRS. NO ABNORMAL HEARD. WARRANTY
CUSTOMER STATES THAT HOOD SEEMS UNBALANCED BECAUSE AT HIGH SPEEDS
IT SHAKES AND IS VERY NOISY * adjusted hood latch and hinge 23002040, 25405000 0.90 test found hood not aligned properly to strikers, when attempting to align removed front trim above radiator to access hood latch, adjusted latch, test
drove hood has excessive movement, loosed hood hinge and adjusted then readjusted latch and strikers to provide more firm hood to latch and striker to hood contact, hood feels more secure to body. test drove
65mph on highway and hood looks normal.
when driving 40 mph there is e  squeak in the driver. door area * 3524 etching in left IP 1012710  1. 20 checks for noise source r&r insulate except IP panel
CUSTOMER STATES SHE CAN HEAR THE DRIVERS DOOR PANEL AREA MAKE NOISE
OVER BUMPS... * 6138 AFTER REPAIRS ON DRIVER REAR DOOR TEST DROVE AND WAS UNABLE TO VERIFY NOISE. LIKELY NOISE FROM DRIVER REAR DOOR WAS TRANSFERRING TO FRONT DOOR.
HAS WIND SOUND FROM DOORS * COULD NOT DUPLICATE 0559929 0.30 DIAGNOSIS OF WIND NOISE FROM ALL DOORS- COULD NOT DUPLICATE (TODAY WAS NOT AS WINDY AS PREVIOUS DAYS) ONLY WIND DRAG NOISE COMING FROM MIRRORS (NORMAL CONDITION)
AFTER LOCKING CAR AND THEN OPENING REAR HATCH TO GET OUT ITEMS - WHEN CLOSING THE REAR HATCH THE MISLOCK TONE SOUNDS , * G86 FOUND. MISLOCK DURING SOFT CLOSE, AFTER EXTENSIVE ELECTRICAL TESTING AND EXAMINING V/ WIRING DIAGRAM FOUND BAD GROUND, FIXED, NOW OK
THE DRIVER SIDE FRONT WINDOW
RATTLES WHILE IN THE UPWARD POSITION WHILE DRIVING * ADJUSTED THE WINDOW RUN CHANNEL ON DRIVER FRO
NT
(21-2529 HOANNGUYEN-) A
RATTLE IN HEADLINER NEAR LEFT B-PILLAR. SEEMS MORE NOTICEABLE WHEN HOT. SEE SERGIO. * CAUSE: NOISE
009151 PERFORM TEST DRIVE REASONING:
FIREWALL BRACING LOOSE - NOISE LOCATE CHASSIS NOISE W/SERGIO
ON MULTIPLE TEST DRIVES FROM 19391-19402MI in ORDER TO FIRST DUPLICATE
NOISE // LOCATED NOISE NEAR THE FORWARD FIREWAL AREA (1.0HR) // R&R
WINDSHIELD WIPER ASSEMBLY AND REMOVED. FIREWALL BRACING TO ISOLATE NOISE // NO NOISE AFTER REMOVAL // LUBRICATED CONTACT POINTS AND RE-INSTALLED
⢠COMPONENTS 77 RE-TORQUED FIREWALL BRACING AND LUBRICATED CONTACT
SURFACES (.4HRS) // CHECK FOR NOISE AFTER REPAIRS // OKAY @ THIS TIME
ARA#4358 DC. CLIENT CALLED BACK STATING NOISE FROM RT. REAR DOOR. * 6138 PERFORMED REPAIR PER LI72.00-P-066220 REPLACED RIGHT REAR WINDOW GUIDE RAIL SEAL.
PASSENGER FR DOOR SQUEAKS OVER BUMPS * COULD NOT DUPLICATE CONCERN.
MAKING NOISE FROM THE ROOF, LEFT REAR HEADLINER CREAKING near B-PILLAR * CAUSE: NOISE
941017 LOCALIZE NOISES ON BODY, TECHNICIAN TEST
DRIVE:   DEPARTURE:......
ARRIVAL:........ KM AT START:   KM
10100 WM8
1 000-983-89-10 FELT STRIP
681614 ROOF TRIM REMOVE/INSTALL
10100 WM8
941010 NOISES, LOCATION: ...... LOCALIZE/RECTIFY
FINDINGS: ........
10100 WM8
PARTS: 0.00 LABOR: 0.00 OTHER: 0.00
19090 HEADLINER NOISE - CREAKING/RATTLE - INSULATION PERF. ROAD
TEST FROM 19088 -19090MI - LOCATED LOUD CREAKING/RATTLE Â LEFT REAR
SECTION OF HEADLINER (.3HRS)// R&R HEADLINER // APPLIED FELT TAPE TO
CONTACT AREAS OF ROOF (.3HRS) // CHECK FOR NOISE AFTER REPAIRS // OKAY
@ THIS TIME
ARA#4358 DC. CLIENT CALLEDBACK STATING NOISE FROM RT. FRONT DOOR. * 6138 AS PER LI REPAIRS ON LI72.00-P-066220. REMOVED AND REPLACED RIGHT FRONT WINDOW GUIDE RAIL SEALS.
at 50mph there  is a rattle in the  driver door, sounds like a cricket * window dor dr squeaking 2021410 0. 60 remove and reinstall door window reg and retest
CUSTOMER STATES THE LEFT REAR DOOR MAKE A SQUEAK/RUBBING SOUND AT LOW SPEEDS, MORE SO OVER SPEED BUMPS.. * APPLIED SPRAY WAX TO DOOR PILLARS AND LUBRICATED SEALS.
CUSTOMER STATES D / S WINDOW WHEN ROLLS UP AND DOWN IT IS NOISY / SQUEAKS * lubed up window tracks completed
THE REAR TAILGATE HAS BEEN MAKING NOISES AFTER IT CLOSES. LIKE ITS TRYING TO LOCK REPEATEDLY. * VEHICLE OPERATING NORMALLY. 28505 VEHICLE OPERATING NORMALLY. COULD NOT VERIFY CUSTOMERS CONCERN. TAILGATE LATCH OPERATING NORMALLY AT THIS TIME.
CUSTOMER STATES WIPERS CHATTER WHEN IN USE... * 5697 TESTED WIPER SYSTEM AND FOUND NO CHATTER AT THIS TIME. PER CUSTOMER SATISFACTION AND 1 YR 12K REMOVED AND REPLACED FRONTWIPERS.
DRIVERS SIDE RUBBER TAIL GATE BUSHING MISALIGNED CAUSING TAIL GATE TO RUB. * NO PROBLEM FOUND VEHCILE OPERATES AS DESGINED.TECHNICIAN UNABLE TO VERIFY CUSTOMER CONCERN. NO ISSUE FOUND WITH THE TAILGATE ALIGNMENT.
CUSTOMER STATES WHEN DRIVING AT NORMAL SPEEDS/CONDITIONS AND OVER SPEED BUMPS CAN HEAR DRIVERS SIDE DOOR PANEL/WINDOW AREA MAKE A RUBBING TYPE NOISE, WHEN COMPARED TO PASS SIDE.... * 3334 TEST DROVE CAR. (LEFT 13:21 MILES: 3332 RETURNED 13:33 MILES BACK 3333). VERIFIED NOISE. FOUND LI72.00-P-066220 STATING TO MASK OFF AREA OF DOOR SEAL AND RE-TEST. APPLIED MASKING TAPE TO AREA AND DROVE. NO ABNORMAL NOISE PRESENT WITH MASKING TAPE APPLIED. LEFT FRONT DOOR ADJUSTMENT IS WITHIN SPEC. REPLACED LEFT FRONT DOOR RAIL SEAL PER LI DOCUMENT. NO ABNORMAL NOISES HEARD FROM LEFT FRONT DOOR AREA AFTER
REPAIRS.
both front windows make a squeaking noise when going up or down. Driver window sometimes stays down and cannot be raised back up. * Correction: Replace LH and RH rear door outer belt seals
WINDOW MAKING NOISE WHEN GOING UP AND DOWN WP CUSTOMER STATES HIGH BEAMS TURN OFF RANDOMLY, RADIO WILL WORK INTERM, BACK UP SENSORS ALWAYS GOING OFF, RUST ON PAINT, DRIVER SIDE WINDOW MAKING NOISE WHEN GOING UP. * window runs dry lubed all window runs.
OVER BUMPS SOUNDS LIKE DOOR HINGES ARE RATTLING .CHECK FOR BULLETINS * ROAD TESTED VEHICLE 7 MILES~OVER VERY BUMPY ROADS AND NORMAL ROAD SURFACES. HEARD NO ABNORMAL NOISES FROM DOOR PANEL/HINGE AREAS. THERE ARE NO CURRENT BULLETINS REGARDING NOISES FROM HINGES
NO PRBOLEM FOUND/COULD NOT DUPLICATE
CHECK PASSENGER REAR WINDOW SOUNDS
LIKE SOMETHING IS SCRAPING WHEN IN USE, * OUTER WINDOW MOULDING/WEATHER STRIP WAS FOLDED OVER CORRECT AND LUBRICATED WINDOW RUNS, RECHECKED AND VERIFIED REPAIRS.
CHECK DOOR ADJUSTMENT ON THE FRONT DOORS DRIVER SIDE B-COLUMN IS NOT ALIGNED AND HAS A RATTLE AT LOW SPEEDS * NEEDS BODY SHOP
SEE HIST SA TEST DROVE WITH CUSTOMER UPON DROP OFF. CUSTOMER WAS ABLE TO DUPLICATE NOISE. CUSTOMER STATES THE DRIVERS DOOR WILL CREAK UPON DRIVING. * 194 93 0.00 TEST DROVE VEHICLE. REVIEWED WITH SHOP FOREMAN. MINOR CREAKING NOISE FROM WINDOW WHEN WINDOW IS ROLLED ALL THE WAY UP. LUBED WINDOW RUN CHANNEL. NO NOISES HEARD AFTER REPAIRS.
WHEN USING TAILGATE PORTION OF REAR HATCH THE HATCH WILL CONTINUE TO MAKE NOISE AFTER CLOSING PROCESS HAS
COMPLETED. ADVISOR VERIFIED AND CUSTOMER SUPPLIED VIDEO OF
CONDITION. RECURRING ISSUE FROM PREVIOUS RO. * LOWER TAILGATE SPINDLE DRIVE MAKING UNUSUAL NOISES 0000006 CARRYING OUT VEHICLE TEST LOWER TAILGATE SPINDLE DRIVE MAKING UNUSUAL NOISES W. UNABLE
TO DUPLICATE CUSTOMER CONCERN IN SHOP BUT CUSTOMER SUPPLIED VIDEO OF THE NOISE. PERFORMED SHORT TEST WITH BATTERY CHARGER CONNECTED AND FOUND NO FAULTS RELATED TO THE TRUNK DRIVES. USING CUSTOMER VIDEO NARROWED DOWN NOISE TO THE SPINDLE DRIVE THAT CLOSES THE LOWER TAILGATE AS THIS IS WHEN THE NOISE IS PREVALENT. REMOVED AND REPLACED THE LOWER TAILGATE SPINDLE DRIVE. AFTER COMPLETION TESTED TAILGATE 15 TIMES AND FOUND NO NOISE PRESENT.
MASSIVE AIR LEAK AT ENTRY DOOR * air leak at entry door.  had to adjust top lock for air brakes on door. it wasn't going all the way up and  pulling the door in. adjusted and door is now tight. job complete
E CUSTOMER STATES THE DRIVERS WINDOW WILL RATTLE. CREAK WHEN WINDOW IS
ROLLED UP... * 0.00 AFTER REPAIRS ON LINE D NO ADDITIONAL NOISES HEARD.
CUSTOMER STATES THE DRIVERS DOOR RATTLES WHEN WINDOW IS ROLLED up * AFTER REPAIRS ON LINE ABOVE NO ADDITIONAL NOISES HEARD
THE DRIVER FRONT WINDOW MAKES A LOT OF CF NOISE WHEN ROLLING UP AND DOWN. * REPLACE FRONT POWER WINDOW REGULATOR, LEFT FRONT NOISY. VEHICLE INTO SHOP, DIAG VEHICLE SYSTEMS.  VERIFIED CONCERN. RECOMMEND REPLACING DRIVERâS WINDOW REGULATOR/ MOTOR ASSEMBLY. INSTALLED NEW WINDOW REGULATOR AND WINDOW IS NOW WORKING AS DESIGNED
THERE IS A RATTLE IN THE DRIVERS FRONT DOOR WHEN GOING OVER BUMPS. * No Problem Found
rattle caused by aftermarket sunshade wedged in
window track.
All windows make a clicking sound when rolled up or down. Inspect all four. * Verified customer concern. Diagnosed and replaced front RH regulator to rectify click concern, performed recalibration of driver window, performed replacement of both rear outer belt seals and performed cleaning of current window seal to rectify squeak concern, verified noise concerns no longer present at this time.
Correction: General Diagnosis Correction: Seal - Outer Belt - Rear Door- RH (Remove & Replace)
Parts Replaced or Added Correction: Seal - Outer Belt - Rear Door - LH (Remove & Replace) Correction: Window Regulator - Front - RH (Remove & Replace) Parts Replaced or Added Correction: Window Regulator - Front - LH - Recalibrate
G CUST STATES SHE CAN HEAR A LITTLE BIT OF WIND NOISE IN THE DRIVERS DOOR AREA+ * PULL DOOR IN TIGHTER TO SEAL BETTER,N/.pTK 84 7
Entry door has air leak while driving seems to be coming from top front corner area....they can put a towel up there and noise goes away * 2 issues, rain guard is coming up allowing air in
between and the move a bolt is set too far out where the second detent is reached too soon, will need 1.75 hours to remove, set the bolt in and install back in the door frame. And to pull rain guard and adhere it back down properly CORRECTION: fixed detent on door and properly sealed the rain guard. complete
CUSTOMER ADDED DOOR RATTLES ON 08/23/19 WITH PHONE MESSAGE. PASSENGER FRONT * RUN CHANNEL BOLT LEFT LOOSE INSIDE DOOR CAUSING RUN CHANNEL TO VIBRATE AGAINST DOOR FRAME WHEN WINDOW IS IN UP POSITION
Corrected by 2020920: (0890) (5025)
ADDED OPERATION TORQUED LOWER BOLT FOR WINDOW RUN CHANNEL