Drivability:Other
drivability con * [adjusted exhaust and replaced hanger]
HAS BROUGHT TRUCK IN BEFORE WITH PRE-COLLISON SENSOR GOING OFF RANDOMLY.
SAYS ITâS GETTING WORSE AND WANTS TO GET IT CHECKED AGAIN WHILE STILL UNDER WARRANTY * CHECKED FOR STORED CODES. NO CODES PRESENT AT THIS TIME. TEST DROVE TO VERIFY CONCERN. DROVE IT 18 MILES AND UNABLE TO
VERIFY EVERYTHING IS WORKING AT THIS TIME
BAD GAS MILEAGE * 0
MILEAGE IS GOING TOO FAST. ONLY DRIVES 16
MILES TO WORK AND IT CLICKS OFF 24 MILES. HAS SEEN IT MOVE WHEN SITTING AT A STOP. * COULD NOT DUPLICATE IT. INSPECT AND ROAD-TESTED WITH COMPUTER. MILEAGE IS READING  PROPERLY. ESTIMATED MILEAGE TILL EMPTY IS RIGHT BESIDE MILEAGE AND WILL ADJUST ALL THE TIME BASED ON HOW HARD OR EASY YOU USE . COULD NOT DUPLICATE IT.
VEHICLE IS RUNNING ERRATIC * 14688 LEFT SIDE (BANK 2) VALVE COVER TO BE LEAKING. VERIFIED CUSTOMER CONCERN, CONNECTED BATTERY CHARGER, SCANNED VEHICLE, NO FAULT RELATED TO CONCERN. R&I SPARK PLUGS TO INSPECT FOR FOULED PLUGS. ALL PLUGS PASS, PERFORMED COMPRESSION TEST. FOUND COMPRESSION TO BE WITHIN
SPEC, RANGING FROM 180-187 PSI. PERFORMED ENDOSCOPE TO INSPECT FOR SCORING ON CYLINDER SLEEVES. NO SCORING FOUND. PERFORMED SMOKE TEST ON VEHICLE. FOUND LEFT SIDE (BANK 2) VALVE COVER TO BE LEAKING. R&R VALVE COVER GASKET. REASSEMBLED VEHICLE. TEST DROVE VEHICLE, VEHICLE OPERATING AS DESIGNED. *CODE 3*
veh occasionally jerks forward when keeping a steady * road test vehicle at steady speed - unable to verify concern at this time - scanned vehicle and found no DTC's  - checked TCM software and found update does not apply to this concern - reset shift adaptiv s and performed transmission quicklearn.
GETTING LOW GAS MILEAGE SCREEN SAYS AVERAGE 7 MPG. * NPF NO PROBLEM WITH VEHICLE FOUND AT THIS TIME.
pre-collision avoidance randomly goes off AND THEN STARTS APPLYING THE BRAKES * UNABLE TO VERIFY CONCERN. CHECKED OASIS AND DTCS NONE FOUND. POSSIBLE FALSE ACTIVATION DUE TO WEATHER OR ROAD CONDITIONS
THAT BACKEND IS STILL SLIDING IN SNOW * THE TIRES SEEM TO BE WEARING REALLY FAST AND THE REAR OF THE VEHICLE SEEMS TO BE SLIDING AROUND ON ICE A LOT, INSPECTED TIRES FOUND TIRES EVEN WITH TIRES BEING ROTATED OFTEN TO BE AROUND 3-4/32 TREAD DEPTH AS INDICATED IN SERVICE BULLETIN 20-081 RAPID TIRE WEAR ACROSS TREAD, INSTALLED NEW TIRES PERFORMED ALIGNMENT WITH NEW REAR TOE SPEC, DROVE VEHICLE, CANNOT DETERMINE IF CAR IS SLIDING DUE TO LACK OF ICE AT THIS TIME.
WHEN DRIVING FREEWAY SPEED VEHICLE INTERMITTENT JERKS & FEEL LIKE IS BRAKING BY ITSELF * 905 SCANNED VEHICLE FOR CODES, FOUND LOW VOLTAGE CODES IN HISTORY, PERFORMED GR8 TEST, BATTERY PASSED TEST (GOOD BATTERY) ,CHECKED FOR CURRENT CALIBRATIONS ON ELECTRONIC POWER STEERING, VEHICLE TOOK CALIBRATION UPDATE, WARRANTY CLAIM CODE: 31YN50220578.. ROAD TESTED VEHICLE COULD NOT DUPLICATE CUSTOMERS CONCERN
SERVICE ESC MESSAGE IS ON * 0
RECALL A202310450 ECM REPROGRAMMING * RECALL. REPROGRAMMED THE ECM, CLAIM CODE 11YNK523465
CAR FEELS LIKE IT SLIPS A LOT FROM SIDE TO SIDE WHEN THERE IS SNOW ON THE ROAD * THAT THE VEHICLE FEELS LIKE IT IS SLIPPING/ SLIDING WHEN DRIVING ON ICY PAVEMENT, DROVE VEHICLE FOUND VEHICLE TO FEEL LIKE STIFF IN THE REAR AND NOT ABSORB SHOCK WHEN DRIVING ON ICE/PAVEMENT, REMOVED AND REPLACE REAR SHOCKS INSPECTED ALIGNMENT, DROVE VEHICLE FOUND TO RIDE SMOOTHER AT THIS TIME.
VEHICLE JERKS WHEN COMING TO A STOP AND ACCELERATING FROM A STOP * VERSION 1 (EMP# 4052,24JUL20 15:22): 32267 NO PROBLEM FOUND
VEHICLE FEELS UNSTABLE AT OVER 90MPH * BMW PERFORMED FRA. 305 UNABLE TO DUPLICATE OWNER STATED COMPLAINT AT THIS TIME
THE VEHICLE IS ONLY AVERAGING 13 MPG, WHEN IT IS RATED FOR MUCH HIGHER. * COULD NOT DUPLICATE CUSTOMERS CONCERN
AT THIS TIME
CAR IS JERKS INTERMITENTLY * UNABLE TO VERIFY CONCERN. UV VEHICLE OPERATION WITHIN SPECIFICATIONS
23190 UNABLE TO VERIFY CONCERN, TEST DROVE VEHICLE, UNABLE TO VERIFY CONCERN, VEHICLE DRIVES SIMILAR TO A KNOWN GOOD VEHICLE SAME MODEL SAME YEAR. NO WORK PERFORMED
THE VEHICLE FEELS LIKE IT IS IN RUTS AND
FISHTAILS IN ICY CONDITIONS. FEELS LIKE YOU ARE WAVERING SIDE TO SIDE WHEN IT HAPPENS. DO NOT DO IT ON DRY PAVEMENT OR WHEN IT RAINS. THE CUSTOMER DOES NOT FEEL SAFE DRIVING THE VEHICLE. SEE HISTORY, * 0
VEHICLE IS GETTING POOR FUEL ECONOMY AFTER TRANSMISSION UPDATE * UPON INSPECTION FOUND BOTH REAR TIRES WORN WITH THE DRIVER SIDE REAR TIRE INSIDE EDGE BADLY WORN. RECOMMEND PERFORMING A FOUR-WHEEL ALIGNMENT CHECK AND ADJUSTMENT IF AND WHERE REQUIRED.
Winslow stated we put in low grade we have receipts showing otherwise. * No problem found. Test drove, unable to duplicate. As noted- there can be some smoke from the exhaust on heavy acceleration, this is normal. Checked the full customer STATES: ONLY GETTING 20 MPG WHEN USED quality for the past 5 tank fills. The last 2GET 25 have has been unable to evaluate, 3rd oldest tank was low grade and the 2 prior to that were mid-grade. Printouts attached.
THE BACK OF THE VEHICLE FEELS LIKE ITS GOING TO SWING OUT WHEN DRIVING MOSTLY ON THE HIGHWAY. * TEST DROVE VEHICLE UNABLE TO DUPLICATE
MESSAGE = LIMITED SYSTEM FUNCTIONALITY SOS. OCCURS ABOUT HALF OF THE ATTEMPTED STARTS. ESPECIALLY ON COLD STARTS, * NPF IS UNABLE TO VERIFY CLIENTS CONCERN AT THIS TIME / CONCERN NOT PRESENT AT THIS TIME THAT LIMITED FUNCTIONALITY WITH SOS, UNABLE TO DUPLICATE, CONNECTED PATHFINDER, GUIDED DIAG, CONNECTION TEST AND SELF TEST ALL PASSED.
THE VEHICLE SHIMY WHEN DRIVING 35MPH AND ABOVE * RECOMMEND ROAD FORCE BALANCE 169.95 CUST DECLINE
SOMETIMES CAR IS UNABLE TO TURN OFF * NPF UNABLE TO DUPLICATE CONCERN. attempted to turn off and on vehicle multiple times, car shut off and turned on normally every time.
CUSTOMER STATES WHEN THE WHEEL IS LOCKED TO THE RIGHT AND ACCELERATING THE VEHICLE FEELS LIKE IT IS SLIPPING. * Story: 42780 no problem found roadtested with foreman, unable to duplicate oust complaint at this time