Steering:Stiff/Difficult to Move
service power steering light was on and the starting completely went out * replace the steering gear assembly attempt to  program got error  codes replace the steering gear assembly attempt to  program got error  codes to line b 36 and 72 line 22 error code 62 contact tech assist started a case case#2926516 she took control of  computer attempts to program the same result spent over I hour with her to try to  program  direct hook up the same result instructed to replace just installed unit see line e case still open
HOOD RELEASE UNDER STEERING WHEEL WILL NOT RELEASE HOOD * 4/9/2021 2:02:32 PM 5001 m666814 moved truck to shop to check hood not opening from the inside. Release handle under steering wheel is broken cables is ok Will also need latch and pins on drivers side and passenger side hood. 4/22/2021 9:31:00 AM 5001 m666814 moved truck to shop, r/r new pins on hood and r/r new release handle below steering wheel. 4/22/2021 1:26:39 PM 5001 m666814 r/r new hood latches on drivers side and passenger side. Adjust cable and grease latches, tested with good results.
RUBBING NOISE WITH WHEEL HARD RIGHT OR HARD LEFT THERE IS A RUBBING NOISE COMING FROM FRONT END. * lubricate steering stops and torque sway bar links
CUSTOMER STATES REDUCED POWER STEERING MESSAGE IS DIPLAYED ON DASH AND STABILITRAC LIGHT IS ON * lifter damage. repaired line above
THE VEHICLE IS HARD TO MAKE RIGHT TURNS. FEELS LIKE IT IS FORCING ITS WAY BACK LEFT WHEN TRYING TO MAKE A RIGHT. AT SLOW SPEEDS IN THE NEIGHBORHOOD OR TURNING INTO A PARKING SPOT. LOW RPMS. DOES NOT OCCUR ALL THE TIME. * rack and pinion seizing up electric motor failing need a new one. sop electric rack in the pion steering assembly. PART ON SPECIAL ORDER
THE VEHICLE IS HARD TO MAKE RIGHT TURNS.
INSTALL SOP RACK AND PINION SOP R020603 MMC. * TECH INSPECTED CONFIRMED HARD TO MAKE RIGHT TURNS TECH FOUND RACK BINDING, TECH R.R RACK, AND PINION TEST DROVE CONCERN REPAIRED.
STEERING REDUCED MESSAGE ON  PARKING * FOUND DTC U0401 PASSED. TSB 17NA390 INSPECTED ENGINE COOLANT TEMP SENSOR AND CONNECTOR FOR TERMINAL TENSION AND CORROSION ALL OKAY. TAC CASE, 9-6671676901. PER TAC, PERFORMED LOAD
TEST ON POWER CIRCUITS AT ECM PER DOCUMENT 4664396. NO MORE THAN 0.2 V DROP. ALL OKAY. PER TAC INSPECTED THE FOLLOWING FOR WATER INTRUSION AND CORROSION: X200 AND X500 DOCUMENT
4664200, X201, X600 AND X800. DOC 4664199 AND X700 DOC 4664201. ALL OKAY. INSPECTED TERMINAL TENSION AT ECM X2 TERMINAL 12 AND X3 TERMINAL 38. DOCS 4664400, 4804153 , AND 4804158. INSPECTED BCM FOR WATER INTRUSION AND VERIFIED AC  CASE DRAIN IS SECURED AND FREE OF CLOGS. ALL OKAY. UPDATED TAC. PER TAC REPLACED ECM. PERFORMED PROGRAMMING, IMMOBILIZE
LEARN AND SETUP. SERVICE MANAGER NOTES: TEST DROVE TO 47688 MILES OVER THE COURSE OF MULTIPLE DAYS. ON 6/30/21 AT 8:15 STEERING ASSIST IS REDUCED MESSAGE IN. NO CHECK ENGINE LAMP
NO STABILITRAC LAMP. FOUND ECM P0128, CURRENT, AND PSCM U0401-71, CURRENT. ECM DATA SHOWS 165 F WITH NO SPIKES ON
DROP-OUTS. UPDATED TAC. PER TAC, REPLACED THERMOSTAT HOUSING WITH OUTLET PIPE. FILLED COOLING SYSTEM AND DROVE 10 MILES. VERIFIED COOLANT LEVEL AND TEMP. SERVICE MANAGER DROVE ADDICT
30 MILES FOLLOWING REPAIR. NO ISSUES NOTED. NO DTCS FOR WINDOWS.
STEERING COLUMN WILL NOT ADJUST UP OR DOWN SOP IN * CAUSE: VERIFIED NO UP AND DOWN ADJUSTMENT FROM STEERING COLUMN.
REMOVED AND REPLACED STEERING COLUMN TO CORRECT. SET BASIC SETTINGS
AND TESTED OPERATION OF COLUMN MOVEMENTS TO VERIFY REPAIRS. JOB#127798.