InternalBody/Trim/Paint/Dashboard:Improper Installation/Missing
bracket on sliding door to bunks is insecure * Cause: the screws have pulled out of the brackets on top of the door allowing the door to sag down
Correction: Have to pull door off of track reaching the brackets is the top of the door will new model reading and reinstall the door they reads sure it is properly working 1,5 hours fir repair
kitchen slide out has wires handing down under it when extended per Brian Meeks at the factory, he said just to secure them up * Additional Note: unable to locate proper code for this repair, please assist
the passenger seat foot rest has a screw that fell out and is now damaged * Mount screw for center insert support has backed out, center insert support backer is now bowing 0.8
 Dismounted and removed center section of foot rest assembly. Fabricated, painted to match, and installed 2" x 15.5" strip of plate metal to sit under center foot rest section and provide support in the center. Reinstalled and secured center foot rest section.
SLIDE ROOM IS NOT WORKING RIGHT IT STOPS EVERY 2-4 INCHES ONE SIDE IS GOING FURTHER THAN THE OTHER * ANN HAD MARK DO THIS.DIAGNOSE
PASSENGER SIDE SEAT BELT AIR BAG TRIM CAME APART * 910000 NONTIME FOR RE-INSTALLING COVER
found airbag trim cover for r/f side of seat loose reinstalled passenger seat frame trim.
C/S HOLES IN WALL BY FIRE EXT. * CAUSE: Fair extinguisher has been removed and appears that it was mounted twice
CORRECTION: Remounting fire extinguisher will cover the holes. ?? Need to know if it fell off or if
customer removed it.
THERE IS RATTLE PRESENT AROUND RADIO WHEN VEHICLE IS IN MOTION * 8629 8.49.006.0 1.55 road test vehicle at times a rattle is heard from center console near radio, trace noise to A/С panel able to move remove a/Ñ? panel found all four mounting screws loose with washers
rattling at vehicle speed causing issue, reafix A/С control panel to reassemble console road test again found to be now operating as designed 8416
Tighten Secure bolts and Nets under drive side slade left loose @ factory (May be hazard) * 0
PASSENGER FR SEAT IS SHELL IS WARPED. * REMOVE RIGHT FRONT SEAT, REMOVE BACKREST BACK PANEL, HEADRESTS
HEADREST SLEEVES, SEAT BACKREST COVER ASSEMBLY, BLOWER MOTOR REMOVE AND REPLACE BACKREST PLASTIC SHELL FRAME, REINSTALL BLOWER MOTOR, BACKREST COVER ASSEMBLY, HEADREST SLEEVES, HEADREST, BACKREST BACK PANEL, REINSTALL SEAT.
RECLINER CHAIRS NOT SECURED DOWN
PROPERLY, MISSING SUPPORTS. * FOUND BRACKET MISSING CORRECTION: R&R CHAIR BRACKET.
CUSTOMER STATES. CENTER OVERHEAD CONSOLE IS COMING APART PROM THE
HEADLINER, CHECK AND ADVISE. * 17417 tech reinstalled screws in ocp - fell out
FRONT BATHROOM SINK DRAIN GASKET
STICKING OUT * SINK PLUMBING IS IMPROPERLY INSTALLED, -
KINKED.
1.50 HOURS  DISCONNECT SINK DRAIN PIPING.CUT OFF DRAIN PIPE BELOW T COUPLER. INSTALL NEW DRAIN PLUMBING TO ALLOW PIPING TO SIT STRAIGHT W/O PUTTING FORCE ON SINK DRAIN DISCONNECT P TRAP AND SINK DRAIN AND WATER TEST DENIED BY MANUAFACTURER
WALL CORNER BEHIND DRIVERS SEAT IS SEPARATING * front left comer on dinette slide SEAM TAPE IS RIPPED OFF installed new SEAM TAPE
WALL R+R SEAM TAPE ON CORNER TRIM
SEAM TAPE 1" SILKWOOD DECOR
C/S: THERE IS A LEAK UNDER THE KITCHENS INK * CAUSE: LOOSE FITTING
CORRECTION: TECH JUST TIGHTENED FITTING.Â
GOODWILL LABOR
RIGHT REAR SIDE OF CENTER CONSOLE PUSHED IN INSPECT AND ADVISE * Cause: FOUND THE REAR PART OF THE CENTER CONSOLE TO BE OUT OF LINE RECOMMEND RE ADJUSTING Correction: REMOVED CENTER CONSOLE AND RE SET IT IN ITS FACTORY
SETTING
THE DRIVERS SEAT BRACKET HAS FALLEN OFF ( CUSTOMER HAS BRACKET IN PLASTIC BAG) * 0
AFTER SHIFTER WAS REPAIRED, THE TRIM WAS NOT PUT BACK FLUSH * DUPLICATED CUSTOMER CONCERN, RE-INSTALLED CENTER CONSOLE TRIM PANEL.
HEADLINER ON DRIVERS SIDE HAS A GAP, AND ALSO A SCRATCH ON GRILLE. * INSPECTED HEADLINER. FOUND HEADLINER PUSHED UP NEAR B-PILLAR TRIM. INSPECTED GRILLE. VERIFIED CONCERN.â RELOCATED
HEADLINER TO CORRECT THE APPEARANCE AND SECURED. RECHECKED - ALL OKAY. HAD BODY SHOP BUFF THE SCRATCHES PUT ON THE GRILLE. ALL OKAY CUSTOMER OKAY WITH GRILLE APPEARANCE.
AFTER HEADLINER REPLACED THE VENTS ARE LOOSE AND COMING OUT PLEASE TRY AND INSTALL PROPERLY ALSO THE SUN VISOR PASS SIDE IS LOOSE £N001 CUSTOMER STATES AFTER HEADLINER REPLACED THE VENTS ARE LOOSE AND COMING OUT PLEASE TRY AND INSTALL PROPERLY ALSO THE SUN VISOR * [cut invoice]
BRACKET ON SLIDING DOOR TO BUNKS IS UNSECURE
CAUSE: The screws have pulled out of the brackets on top of the the door allowing the door to sag down * CORRECTION: I lave to take door OFF of Track reattach the bracket to the top of the door with new screws realign and reinstall the door they make sure its properly worKing I .5 hrs for repairs
submitted 460006
approved .80
LIGHT LENS MISSING * Part # Description
706258 LIGHT LENS COVER
DUE BILL: REPAIR PASSENGER SIDE DOOR PANEL, IT'S NOT ADJUST WITH FRONT DASH. * SUBLET WEST COAST SPECIALTIES PASSENGER DOOR PANEL ADJUSTED.
PIECE UNDER PASSENGER FRONT SEAT CAME LOOSE * 55135 PIECE THAT CAME LOOSE WAS THE PODS MODULE UNDER THE FRONT PASSENGER SEAT TECH AND HAS PLACE BACK THE MODULE AND SECURED IT NO FURTHER WORK DONE
FLOOR ANGLE BILACKET BEHIND DRIVER SEAT IS NOT CORRECTLY SCREWED DOWN- SCREWS ARE STICKING UP * 0
FEELS LIKE DRIVER SEAT SIDE AIR BAG IS NOT
SECURED SINCE SEAT COVER REPLACEMENT * PERFORM INSPECTION REMOVE SEAT COVER FROM DRIVER SEAT BACK INSPE^T FOR PROPER INSTALLATION OF AIR BAG AND SEAT FOAM NO PROBLEM FOUND ALL INTERNAL SEAT BACK COMPONENTS INSTALLED AND EMITTING AS DESIGNED NO REPAIR RECOMMENDED AT THIS TIME
INTERIOR TRIM LOOSE ABOVE PASSENGER SIDE FLOOR * Inspect and verify concern. Side panel forward
tab is not inserted into correct position,
removed panel, verify tab installed correctly and
lock into place. Verify operation.
upper left side of the rear ladder is missing a washer. * Tech states it looks like it loosened up and fell apart
and a washer went missing.
Concern: reattach 2nd row seat leather * Secured the 2nd row seat leather
Correction: Interior Component/Trim/Seal Adjustment - Heavy
C/S BATTEN TRIM ON THE REAR BATH DOOR FRAME SIDE IS LOOSE * CAUSE: ADHESIVE HAS FAILED
RES: RESECURE BATTEN TRIM
0.20 HRS LXS
COMPLAINT WARRANTY FOUND - C/S SECOND DRAWER IN DRESSER IN FRONT OF THE BED IS
VERY DIFFICULT TO CLOSE * Inspected all 6 drawers lubricated tracks Drawers are seamless and work as designed. CORRECTION No repairs made
SLIDE THAT HOLDS THE TV AND SOFAS ARE NOT ALIGNED , AND NEED TO BE RESYNCED , AND NOT GOING ALL THE WAY OUT. * NO PROBLEM FOUND AT THIS TIME.
D/S SLIDE IS SCRATCHING LINO AND MAKING BLACK MARKS ON FLOOR * CENTRAL FLOOR ROLLERS NEVER INSTALLED ON SLIDE.12.00 HOURS  MANUFACTURE ONLY INSTALLED ROLLERS AT EACH END OF SLIDE OUT. NEED TO INSTALL ROLLER IN CENTER OF
SLIDE OUT TO HOLD THE CORRECT AMOUNT OP WEIGHT. 9 TILES NEED TO BE REPLACED DUE TO DAMAGE FROM SLIDE OUT SCRAPPING AND PRESSURE FROM END ROLLERS
vent cover missing screw on roof * We check all vents and surrounds and did not find any missing screws customer requested that we let the
factory know about this issue.
VANITY MIRROR ON THE PASS SIDE KEEPS POPPING OUT * ST repair vanity mirror housing. 8416 WM remove visor and repair vanity mirror housing re attach to visor body reposition visor 8416 request .50 strait time for repair
seat base has noise you can wiggle your booty in the seat and hear the noise * test drove verify concern, can hear squeak in seat. next visual inspect seat for loose or missing parts no missing parts, next tighten all four mount bolt that hold seat, test drove, noise gone
Exterior seals on the passenger window have twisted the glass. * Exterior seals on the passenger window are twisted by the glass.
CENTER SNAPS ARE MISSING FOR FLOOR MATS * 100 GENERAL COMPLAINTS 105 BEEBE,GARY LIC#: 774557955 WPP
PASSENGER REAR DOOR TRIM IS FALLING OFF. * REMOVE RIGHT REAR DOOR PANEL, R/R WINDOW RUN ASSEMBLY REINSTALL DOOR PANEL.
THE AWNING CAP FELL OFF DURING TRANSIT. * FOUND AWNING END CAP MISSING. CORRECTION: R&R AWNING END CAP.
С CUSTOMER STATES GLOVE BOX DOES NOT CLOSE PROPERLY -- SAYS HAS A GAP INSIDE * readjusted completed operates as designed
FRONT BATHROOM TRIM COMING OFF BY
TOILET. MARKED WITH BLUE TAPE * CUT TOO LONG IMPROPERLY INSTALLED
.80 HOURS CAREFULLY REMOVE SHORTER TILE WITHOUT DAMAGING. READHER LOOSE LARGE TILE. TRIM REMOVED TILE ABOUT 3/16THS OF AN INCH. REINSTALL AND READHERE IN ONCE DRY CHECK FOR GOOD ADHESION. DENIED BY MANUFACTURER
THE OVERHEAD CONSOLE IS MAKING A NOISE LIKE SOMETHING IS ROLLING AROUND * 9000 INSPECTED AND FOUND SCREW HAD COME LOOSE FROM OVERHEAD CONSOLE. REINSTALLED OVERHEAD CONSOLE SCREW.
MATS DO NOT STAY VELCROED TO 3RD ROW BACK * VELCRO ADHESIVE FELL OF...POOR DESIGN
REAPPLY MORE VELCRO STRIPS
THE REFRIGERATOR LATCH IS ABOUT 1/2 INCH OFF ALIGNMENT KEEP THE FREEZER DOOR SECURELY SHUT. * The refrigerator door safety latch on top is bent and not securing the freezer.It's not a safety latch to keep the doors closed, it is a latch to keep the doors from flying all the way open during transport.
HEADLINER SAGGING AT FIRST light in ceiling of cabin * tech inspected to find headliner is part of aftermarkpi-
conversion and not warrantable by fca. No problems found, no repairs made
clearcoat missing on driver side rear door top
corner * 0
COMPLAINT CUSTOMER WOULD LIKE US TO LOOK OVER EVERTHING TO INSURE PROPER
OPERATION * Found bathroom vent falling down. CORRECTION Reinstalled
THE KITCHEN AREA HAS A STAPLE COMING OUT OF THE WALL THAT NEEDS REMOVED.
APP .20 to remove or fix all wall staples * Not install properly.CORRECTION: Swisher said he hammered down the staples and colored in the spots.
RUBBER SEAL AROUND OUTSIDE KITCHEN COMING OFF * SECURED SEAL PROPERLY
driver side dash pad fot fit properly * Correction: 13554 1033180 removed and replaced driver side trim pad. no additional labor required. labor overlap with passenger side dash pad replacement
REAR PASSENGER CEILING IS LOOSE AND RATTLING * 26 TIGHTENED SCREW IN SPEAKER 99IBDSO
BLACK TANK CAP MISSING * 0
SHOWER NOT SEALED PROPERLY * INSPECTED, FOUND SMALL LEAK BY CORNERS AND SEAL CRACKING ON ENCLOSURE, CLEAN AND RESEAL AS NEEDED, TESTED OK
CUSTOMER STATES THE WIRING CAME TOWN FROM BELOW THE STEERING
COLUMN IN THE MIDDLE OF DRIVING, PLEASE SECURE * SECURED WIRE
CK CLUNK NOISE W/CLOSING DOORS COMING FROM CAB VENT AT RGT SIDE SEE MIKE * INSPECTED AND FOUND RR RELIEF VALVE COMING LOOSE PARTS ORDERED
carpeting on driver side floor pan where it meets center console area seems loose. * Fitment as expected. Vehicle currently working as designed. Correction: General Diagnosis - No Trouble Found
slide OUT ON DOOR SIDE, WINDOW CLOSET TO THE DOOR, THERE IS NO TRIM AROUND THE WINDOW ITSELF. EXPOSED GLASS STICKING OUT. APP 1.0 to fix window seals that need IT THE TRIM UNDER THE EXTERIOR SLIDE WINDOW  ARE STILL LOOSE. TARA HAS PHOTOS. * NO PHOTOS NO CAUSE NO CORRECTION!
POCKET DOORS DO NOT OPEN TOGETHER, GUIDE AT BOTTOM CAME OFF, PART IN COACH * INSPECTED, FOUND POORLY INSTALLED, R/I DOOR AND REPAIRED WOOD, R/RELOCATE SCREWS, TESTED OK
REAR DRUVER SIDE SEATBELT TRIM KEEPS COMING OFF; PART IS SITTING IN MIDDLE CONSOLE * VERSION 1 (EMP# 997528,06JUL20 13:42): REINSTALLED SEAT BELT TRIM SECURELY.
DOOR LATCH ON EXTERIOR DOOR NOT IN PROPER POSITION - DOESNT ALLOW GRAB HANDLE TO SIT FLUSH * SWAPPED POSITIONS OF LATCH AND CATCH TO PROVIDE PROPER CLEARANCE.
OUIT KITCHEN COOK TOP COVER CROOCKED - HANDLE LOOSE. SHEMER VENT CAPIN SLIK. TOILET LOOSE * Not stated.
THE KITCHEN FAUCET PULL-OUT SPRAYER IS MISSING A SET SCREW THAT HOLDS THE SPRAYER COVER ON. * Install set screw
WIRE HANGING UNDER CENTER OF VEN IN BETWEEN SIDE DOORS * 0
THE LIGHTS OVER SLIDE OUT ARE HANGING LOOSE * 0
BLIND FELL DOWN * RESECURED BOTH BLINDS
IN BED PANELS ARE FLOPPING AND NOT SECURE. * AS DESIGNED
the passenger side reflex light is not aligned properly. * Performed HeavyExterior Component/Panel/Glass Adjustment. Verified Proper Operation. Correction: Exterior Component/Panel/Glass Adjustment - Heavy
THE HEADLINER WAS RECENTLY INSTALLED AND THE REAR EDGE BY THE HATCH IS NOT TUCKED IN AND LOOKS UNFINISHED. * reinstalled seal
fireplace REMOTE * Not stated.
THAT TINT IS DIFFERENT SHADES * 0
burner cover does not fit snag * [WAS NOT ADDRESSED, NO RECORDS IN THE RO EVEN THOUGH WAS CLAIMED BY THE CLIENT IN THE SERVICE REQUEST (IN THE FILE)]
THE CLIP IS MISSING ON THE UPPER TAILGATE WIRING HARNESS, * 41119 Installed retaining clip for tailgate.
BLIND DOES NOT STAY UP * ADJUSTED
ladder holder needs screwed down * [WAS NOT ADDRESSED, NO RECORDS IN THE RO EVEN THOUGH WAS CLAIMED BY THE CLIENT IN THE SERVICE REQUEST (IN THE FILE)]
THE STOVETOP IS NOT SITTING ON THE COUNTER TO PROPERTY * ADJUST STOVETOP
THE ROUND TOWEL RACK WAS INSTALLED BEHIND THE TOILET, SHOULD HAVE BEEN INSTALLED NEXT TO THE SINK. THERE IS ALSO THE NORMAL TOWEL RACK THAT SHOULD HAVE BEEN INSTALLED BEHIND THE TOILET BUT WAS NOT INSTALLED AT ALL WANTS THEN PUT WHERE THEY GO, AND A ROLL OF SEAM TAPE TO MATCH THE WALLPAPER TO COVER THE HOLES LEFT BEHIND. * Manufacture install.Unable to relocate towel rack.
X 3 CABINET DOORS ARE NOT CLOSING
CORRECTLY, SOME CATCHES WERE NOT INSTALLED PROPERLY AS WELL * ADJUST X 3 CABINET DOORS / LATCHES.
X 5 DRAWERS ARE NOT LOCKING OR GAPPED * ADJUST X 5 DRAWERS
DINING ROOM TABLE NOT LEVEL * table not level. .2 had to put spacers under table so the table would be level. job complete
AROUND THE MICROWAVE WHEN THEY PUT IT IN, IT IS SCRAPED UP ALL AROUND LIKE THAT BANGED IT UP DURING INSTALLATION. WOULD LIKE SOME FILLER OR SOMETHING PUT IN SO THAT IT LOOKS NICE AND NOT ALL BEAT UP. * 0
WANTS NOTED THAT WHEN GOING UP THE LADDER TO THE BUNK BED THE SCREWS PULLED LOOSE CAUSING THE CUSTOMER TO FALL ON THEIR BACK .AND BREAK THEIR TAIL BONE.. CUSTOMER INSTALLED HEAVIER BOLTS WANTS NOTED WITH FACTORY * 0
POWER OUTLETS IN THE COUNTERTOP ARE HARD TO PULL UP AND LOCKDOWN * REMOVE THE POWER OUTLET AND UNTANGLE THE CORD THAT'S KEEPING IT FROM MOVING PROPERLY.
THE BEDROOM DOOR IS GAPPED AT THE TOP AND NOT CLOSING PROPERLY * ADJUST BEDROOM DOOR .
THE UPPER CABINET STYLE IS LOOSE AND COMING APART AROUND THE CABINET BASE * REATTACH STILES
THERE IS A PANEL UNDER THE KITCHEN SINK THAT IS NOT SECURE. NEEDS TO BE SUPPORTED PROPERLY. * This is a removable panel and only screws to the floor.
TRIM LOOSE IN FRONT COMPARTMENT * 0
SLIDE IS BINDING AT THE REAR AND WILL NOT DEPLOY OR RETRACT PROPERLY * 0
LEFT SIDE DASH HOOD LOOSE, CLIP VISIBLE * Cause: INSTRUMENT PANEL UPPER HOOD PANEL NOT PROPERLY SEATED. Correction: 5368 INSTRUMENT PANEL UPPER HOOD PANEL NOT PROPERLY SEATED ON RETAINER POINTS
1032930 160 VERIFIED CUSTOMER CONCERN, FOUND RIGHT SIDE OF UPPER INSTRUMENT HOOD PANEL RAISED. REMOVED DASH UPPER HOOD PANEL AND INSPECTED. FOUND NO DAMAGE. REINSTALLED WHILE RAISING
INSTRUMENT PANEL CLIP BRACKET AND PUSHING DOWN ON CLIP POINTS. FOUND PROPER TENSION IN CLIPS AND ALL REINSTALLED PROPERLY. FOUND GAP NO LONGER PRESENT ON RIGHT SIDE OF PANEL. REPAIR COMPLETE AT THIS TIME.
Dinette table does not set level * How this table is designed is by aluminum framing
of the skeleton. The table is then resting on top of the aluminum framing and slides on top of it. Noticing that the table has a lot of play when lifting on it, will need 2 hours to remove table bend the aluminum up so that it is straight and does not droop down. CORRECTION: complete
TEMP REPAIR ON SINK PREVIOUSLY WANTS PERMENANT FIX * KITCHEN SINK NEVER HAD SUPPORT BRACKETS NEED TO ORDER BRACKETS. REFER TO RO # 4307884A WHERE W1-; DID A TEMP REPAIR CORRECTION: SEE RO # 4308181
THE TOILET LID WILL NOT TIGHTEN. * Tightened screws
WINDOW SCREEN BY BED IS MISSING * CAUSE: NEEDS REPLACED CORRECTION: AUTH# 435825 (PART ONLY, GOODWILL) INSTALLED
C/S: CLIENT STATES REAR DRIVERS DOOR IS MISSING BUTTON TO LOCK AND UNLOCK DOOR * 402 VERIFIED NO LOCK SWITCH ON LEFT SIDE REAR DOOR AL THOUGH RIGHT SIDE HAS ONE. UNDER
VIDA/VEHICLE ATTRIBUTES - IT SHOWS VEHICLE SHOULD HAVE LOCK SWITCHES IN BOTH REAR DOORS. REMOVED DOOR PANEL AND FOUND CONNECTOR WITH FOAM OVER IT. ORDERED NEW LOCK SWITCH FOR LEFT REAR DOOR. BELIEVED THAT ONE WAS NOT INSTALLED MISTAKENLY FROM FACTORY. 9947-REMOVED LR DOOR PANEL AND
INSTALLED THE NEW SWITCH. RE-INSTALLED THE DOOR PANEL. CHECKED FUNCTIONALITY-WORKS AS DESIGNED.
HERE IS A MISSING RUBBER SEAL GASKET IN THE CENTER OF ALL THE COMPARTMENT DOORS (SEE WET BAY DOOR BLUE TAPE FOR EXAMPLE). * Top hinge seals pulling loose. Order 4 new seals and install 4 compartment doors.
THERE IS A BOARD UNDER THE KITCHEN SINK THAT IS LOOSE AND FLOPPING AROUND. * MULTIPLE LABOR CODES
DAYLIGHT CAN BE SEEN THROUGH THE SIDE OF THE BEDROOM SLIDE. * MULTIPLE LABOR CODES
THE DRIVER DOOR PANEL HAS A LOOSE PIECE. * RE SECURED TRIM MOLDING DUE TO MOULDING BECOMING LOOSE, OUTSIDE INFLUENCE.
THE RIGHT REAR UPPER HEADLINER AREA IS
STRETCHING. THE OTHER SIDE IS NOT. * REINSTALLED HEADLINER AREA DUE TO LOOSE PART. NO LONGER AGING AND CONFIRMED REPAIR.