Electrical/Gauges:Intermittent/Inoperative
 
 
 
CAR IS SHOWING AN ALERT FOR A HEADLIGHT
DRIVER SIDE BLIND SPOT INDICATOR DOES NOT.
AUTO STOP START IS INOP ALSO
THE CONTROL HEAD SYNC BUTTON DOES NOT WORK PART OF THE A/С CONTROL HEADLIGHTS DO NOT LIGHT UP AT
TIMES.
CUST.STATES HAS GOTTEN SEVERAL ALERTS /MESSAGES FROM ONSTAR AND ON MYGMC APP ALERTING THAT THERE IS A PROBLEM WITH THE ELECTRICAL/STARTING SYSTEM SERVICE CODE SAC002. CK ADVISE SCAN SYSTEM P00C6,P0108,P0604,P0606. TEST CIRCUITS AND CONNECTIONS TO ECM.VERIFIED CORRECT TERMINAL TENSION OK.
THE CAMERA ACCESSORY CAMERA IS ALWAYS IN PARKING MODE
THE CLIENT STATED THAT THE CHECK ENGINE LIGHT IS ON ADVISENC NO CHARGE
CUSTOMER STATES WI-FI HOT SPOT IS NOT WORKING
THERE IS A CENTRAL LOCKING ALERT ON THE DASH. REF RO #130238 DAN M
ORDERED 9/9 @ 10:30AM P/N 4K0-83-015-Q COMING FROM GERMANY. WILL CONTACT CUSTOMER ONCE IT
ARRIVES.
TO DIAGNOSE:  WIRELESS CHARGING STATION ONLY WORKS FOR 10-15 MIN
CUSTOMER STATES WHEN PRESSING START BUTTON VEHICLE WILL NOT TURN ON. CUSTOMER HAS TO KEEP PRESSING BUTTON UNTIL VEHICLE TURNS ON.
THE AMBIENT TEMP SENSOR IS NOT WORKING
BODY ELECTRICAL
SERVICE EXHAUST SYSTEM IS READING ON DASH.
BLIND SPOT DETECTION TURNED OFF BY ITSELF
THE FORWARD ALERT IS INOP WILL NOT ALERT THE CUSTOMER
FORWARD COLLISION WARNING LIGHT COMES ON MULTIPLE TIMES A DAY.
MISC REPAIRS - - ADVISE.dont always shut off .
THE START STOP IS INOP CHECK & REPORT
THE TAIL GATE WILL NOT UNLOCK OR LOCK
THE DASHBOARD LIGHTS UP AND SHUTS OFF. ON CERTAIN DAYS
THE SIM RAD DEVICE IS FAULTY HAS NEVER WORKED CORRECTLY. IT WILL BY ITSELF GO INTO A FOREIGN LANGUAGE WITHOUT THE US TOUCHING IT . NEEDS TO BE REPLACED WITH A NEW ONE. WE HAD TO CONTACT SIMRAD OURSELVES TO GET A MANUAL TO TRY AND
OPERATE. THE UNIT WE HAVE DOES NOT EXIST IN THEIR SYSTEM. THEY GAVE US INSTRUCTIONS BUT THIS UNIT HAS A MIND OF ITS OWN. PLEASE TAKE A LOOK AND SET ГГ UP SINCE ГГ NEVER HAS BEEN PROPERLY
The screen states key fob not detected when driving but is in the vehicle
INTERIOR CAB LIGHTS INTERMITTENTLY DIM.
REAR WIPER WASHER INOP
THE FOOT SENSOR DOES NOT WORK ON THE REAR LIFTGATE
RFA NOT RESPONDING AFTER ATTEMPTED INSTALL OF NEW GATEWAY MODULE. NEEDS A NEW RFA MODULE.
SECURITY HORN INOP.
BATTERY CONCERN
AUTO START /STOP INTERMITANT
IN-OP--THIS HAS BEEN OCCURRING PRIOR TO CEL ON SEE HISTORY
right rear door inop, part just replaced
CANT UNLOCK VEHICLE PROM DOOR BUTTON AT TIMES
WHEN BACKING UP THE VEHICLE IS NOT BEEPING
KEY FOB WILL NOT START  VEHICLE AT TIMES OR PASSIVE ENTRY IS INTERMITTENT.
the passenger side mirror doe snot tilt all the way down SOP here
Remote start doesn't work.
remote control garage
door opener in visor does not work
properly. Has to be right up against the
door
driver side window
automatic function not working check
C/S SERVICE VIDEO SYSTEM NOTIFICATION CANE ON THIS MORNING WHILE PUTTING VEHICLE IN REVERSE.
INTERMITTENTLY THE DRIVERS SEAT ADJUST
WILL NOT WORK
Customer States trailer functions do not seem to work even when trailer is hooked up nothing registers
THE LEFT FRONT DOOR WILL NOT LOCK. LEFT FRON DOOR WILL OPEN EVEN WHEN LOCKING BY SWITCH OR KEY FOB.
BLIND SIDE SYSTEM FAULT LIGHT ON
THE RIGHT REAR DOOR IS BEHAVING THE SAME AS THE LEFT REAR PREVIOUSLY
DIAGNOSED.
THE DRIVER SEAT ALERT DOES NOT COME ON WHEN THE LANE ASSIST IS ENGAGED
TO DIAGNOSE: FUEL GAUGE DOESN'T READ PROPERLY - BEE NOTES
AUDI ADAPTIVE LIGHT MALFUNCTION ON DISPLAY
REMOVE AND REPLACE REAR CAMERA DUE TO
BLACK AND WHITE PICTURE.
STEERING CONTROLS left side would NOT ReSPOND WP CUSTOMER STATES
E CUSTOMER STATES KEY ARE NOT RECOGNIZED INSPECT AND REPORT
CUSTOMER STATES STABILIZER AND ACC LIGHT GOING ON.
FORWARD COLLISION WARNING LIGHT ON.
B ELECTRICAL [Customer States CRUISE CONTROL WILL NOT ENGAGE when USING THE SWITCH EIGHTY PERCENT OF THE TIME]
CLIENT STATES WHEN DRIVING THE "O" WAS FLASHING ON THE GAUGE CLUSTER AS WELL AS NEAR SHIFTER AND STATES SELECT GEAR TO
MAN
water pump is not working, he thinks that it has already been replaced before
THE DVR DOOR LOCK WOULD NOT UNLOCK OR LOCK WITH THE BUTTON OR REMOTE WHEN COLD
BLINKER BEHIND DRIVERS SIDE DOOR INTERMITTENTLY DOES NOT WORK AND WHEN IT WORKS LIGHT IS DIME
WATER IS LEAKING FROM REAR GLASS HAS SHORTED OUT THE REAR DEFROSTER AND CAUSED A MOLDY SMELL
HOT WATER HEATER ONLY WORKS FOR 2-3MINS
CUSTOMER STATES ALL GAUGES IN CLUSTER DROPPED TO ZERO WHILE DRIVING.REFER TO RO#605836,TECH681,5/25/2021@1339 MILES.
Interior Concern [CUSTOMER STATES WITH VAN OFF AND OPEN REAR HATCH AND LEAVE OPEN FOR 5 MINUTES OR MORE , REAR DOOR WONT CLOSE]
AUTO TRUNK BUTTON ON THE DRIVER DOOR IS NOT WORKING
0OL06D7HS10HL0OL06D7HS10H 19B11 HEADLAMP CONTROL MODULE REPROGRAM
GENERAL REPAIR CONCERN CUSTOMER STATES SEATING POSITIONS IS NOT SAVING TO SETTINGS WHEN 1 OR 2 IS IN USE.
THE REAR DEFROSTER IS NOT WORKING ANYMORE.
CHECK ENGINE LIGHT IS ON
CK ENGINE SHUTTERING - WHEN DRIVING-LOSS OF POWER
AFTER REPLACEMENT OF BCM UNABLE TO PROGRAM 1 I-KEY       I -KEY NOT ACCEPTING PROGRAM
REMOTE START NO WORKING
INTERMEDIATELY THE PARK, ASSIST SENSOR
WILL INDICATE THERE IS SOMETHING CLOSE TO THE CAR BUT THERE WILL BE NOTHING AROUND..
CUSTOMER STATES 4WD SERVICE REQUIRED MSG, HILL START ASSIST WARNING, PRE-COLLISION ASSIST MSG , AND SERVICE ADVANCE TRACK MSG ARE ALL ON. REDUCED POWER MSG IS ON ALSO. ALSO HAS WRENCH LIGHT . CHECK AND ADVISE.
INOPERATIVE TURN SIGNALS AT TIMES. INDICATOR ON DASH SHOWS SIGNALS WORKING BUT OUTSIDE NO LIGHTS WORKING.
ADD ON 2/24/20 HOOD AJAR WARNING LIGHT IS ON
CUSTOMER STATES THAT THE STEERING WHEEL CONTROLS ARE INOP
CUSTOMER STATES THE CAR DOES NOT SHUT OFF AFTER THEY PUSH THE START BUTTON ТWO TIMES.
TURN ON THE VEHICLE HEARD A SNAP SOUND FROM UN
AWNING OUT BUTTON STICKS
ELECTRIC RECLINERS. CUSTOMER STATES BOTH HEATING OPTIONS ARE INOP, CUSTOMER
UNPLUGGED AFTER THEY STOPPED WORKING
THE FRONT COLLISION ALERT DOES NOT VIBRATE THE SEAT
WHEN COMING TOO CLOSE TO THE CAR IN FRONT OF YOU.
TO DIAGNOSE: HEATED STEERING WHEEL ONLY GETS LUKE WARM
CUSTOMER STATES THAT WHEN DRIVING THE MILES DID NOT CHANGE FOR ABOUT 30 MIMES. AND IT HAS HAPPENED TWICE. CHECK AND ADVISE.
REMOTE IS INOP WILL NOT LOCK OR UNLOCK VEHICLE AND KEY. NOT DETECTED MESSGE COMES ON DISPLAY
CUSTOMER STATES HAVING SAME ISSUE AS MULTIPLE TIMES BEFORE CHECK HYBRID SYSTEM LIGHTS COMES ON AND CHECK ENGINE LIGHT
CHECK AND ADVISE
BACK-UP CAMERA WILL NOT ALWAYS TURN ON WHEN GOING INTO REVERSE.
C/S start button not starting car intermittently
CUSTOMER TOOK OFF LEVELING JACKS BECAUSE THEY WOULDN'T RETRACT JUTS KEPT
BEEPING NEW JOB PUT BACK ON
CIGARETTE LIGHTER IN FRONT INOP
RADIO VOLUME LIGHT IS ON REPLACE LEFT DASH TWEETER SPEAKER.
CUSTOMER REQUEST REPLACING THE STARTER ADDED OPERATION.
GUEST STATES WHEN HE HOOKS ANY TRAILER UP TO THE TRUCK THE LEFT SIDE LIGHTS WONT WORK CHECK ADVISE
CHECK OPERATION FOR LANE CHANGE
when switching to GPS function on the head unit, the button must be depressed several times before it initiates.
timber line heater is not working, throwing a lot of codes.
SLIDE ROOM IS NOT WORKING RIGHT IT STOPS EVERY 2-4 INCHES ONE SIDE IS GOING FURTHER THAN THE OTHER
TECHNICIAN FOUND THE KEY NOT LOCKING OR UNLOCKING THE VEHICLE, WON'T START THE VEHICLE EITHER.
THE LED BED LIGHT BUTTON DOESNT WORK
Integrated Driver Support System
DTCs Uu4C!-6S (PCM (PGM-FI System) Malfunction)
WHEN WET INSIDE, THE DASH LIGHTS UP LIKE A CHRISTMAS TREE, AND THE AUDIO UNIT RANDOMLY SHUTS OFF AND THAT HAPPENS WHETHER WET OR DRY.
A. CUSTOMER STATES THE AUTO STOP START IS INOP PLEASE ADVISE
THE LIGHTS ON THE A/С CONTROL DASH FLASHES DOESNT TURN ON
THE AUTO START FEATURE WORKS
ONCE EVERY 5 TIMES
C/S BACK-UP CAMERA WILL COME ON WHILE DRIVING, OR SCREEN will go blank
VEHICLE LOOSES ITS PRESETS
THE VEHICLE WILL NOT COMPLETE THE AUTO
STOP PROCESS AT EVERY STOPLIGHT IS ON,
WHEN THE LOCK BUTTON ON THE REMOTE IS PRESSED TWICE THE HORN WILL NOT HONK. HAS TRIED TO TURN THIS FEATURE ON IN HIS SETTINGS.
RADAR BLOCKED MESSAGE WILL COME ON DASH INTERMITTENTLY.
SHIFT TO PARK MESSAGE APPEARS
SHIFTER PARK SWITCH AND HARNESS
RUNNBOARD WILL NOT OPERATE WITH DRIVERS DOOR BUT WILL OPERATE WITH BACK DOOR--INTERMITTENT
C/S REMOTE START IS NOT WORKING.
SEAT DOES NOT MOVE FORWARD OR BACKGROUNDS
SERVICE HILL ASSIST AND SERVICE TRACTION
CONTROL LIGHT ARE BOTH BACK ON - WAS JUST HERE FOR SAME ISSUE.
DRIVER SIDE MIRROR BLINKER DOES NOT FLASH HAS TO MOVE THE MIRROR FOR IT TO START WORKING AGAIN.
AFTER PERFORMING TSB 20·2071A, LOSS OF POWER AND PRE·COLLISION ASSIST MESSAGES/ FAULTS IN lPC STILL PRESENT. CHECK AND ADVISE.
CUSTOMER STATES THE MIRROR MEMORY IS NOT WORKING CORRECTLY, WONT SET TO THE CORRECT POSITION
LEFT FRONT DOOR HAS INOP MIRROR AND DOOR LOCKS SOMETIMES DO NOT WORK.
BACK UP CAMERA DOES NOT WORK AT TIMES
3RD RWO SEAT WONT STOW INPO.
CUSTOMER STATES WARNING LIGHT FOR REAR SEAT IS COMING ON AGAIN. SEE HISTORY. MULTIPLE TIME ISSUE.
GEN BUTTON IN BEDROOM STICKING
FOUND FAULTS FOR DRIVERS REAR DOOR LOCK UNIT. REPLACE THE DRIVERS REAR DOOR
LOCK UNIT
A CLIENT STATES THAT THE REVERSE CAMERA WILL GO BLACK AT TIMES AND NOT
SHOW THE DISTANCE LINES.
THE INTERIOR CAMERA GOES BLANK AT RANDOM  REQUESTS DIAGNOSIS AND ESTIMATE FOR REPAIRS.
HOT WATER TANK WOULDN'T WORK ON ELECTRIC NEW JOB
BACK UP CAMERA GOES FROM BLACK AND WHITE TO COLOR. NO RHYME OR REASON TO IT HAPPENING.
CHECK OPERATION FOR ROAD DEPARTURE
CLIENT STATES WHILE DRIVING THE VENT SEATS DID NOT WORK THEY LIT UP BLUE ON DRIVERS SEAT.
Dryer vent for 4838 Accolade sale coach
THE BED LIGHT BUTTON IS INOP
CUSTOMER STATES TRACTION CONTROL WARING LIGHT DISPLAYS IN CLUSTER.
remote start does not start
GENERAL REPAIR CONCERN CUSTOMER STATES TRUNK OPENING DOES NOT WORK WELL WITH THE FOOT MOTION
.
KEY FOBS ARE DIFFICULT TO PROGRAM
THE STABILITY CONTROL SYSTEM LIGHT IS ON.
SOMETIMES ACC WON'T WORK
THE BATTERY LOW START ENGINE NOW WARNING IS COMING ON AT THE DASH.
CHECK REAR DEFROSTERS MISC7 z-(DMS Appt. Feed) Line 7CHECK REAR DEFROSTERS
2695CPDCA
THE TRUCK IS SHOWING -40 DEGREES ON SCREEN, STARTS TO BLOW HOT AIR
KEY FOB NOT RECOGNIZED BY IGNITION
WIRELESS CHARGING DOESN'T CHARGE MOST OF THE TIME; CUST HAS TO MOVE AND PLAY WITH PHONE AND CHARGING PAD TO GET A GOOD  CONNECTION
SERVICE ENGINE SOON LIGHT IS ON
THE VEHICLE DOES NOT MAKE ANY DINGING NOISE OR ALERT WHEN SEATBELTS ARENT FASTENED
ALERT WARNING NOT AVAILABLE COMES UP,
FRT PASSENGER SEAT ODS WIRING HARNESS
20-047:6MB002018-21 Multimodel Gauge Control Module SW Update Noncompliance.
center USB port does not working.
REAR VIEW CAMERA  IMPROPER FUNCTION
G07 DURING QOI INSPECTION TECH FOUND DRIVERS DOOR MASTER SWITCH WILL NOT OPERATE FRONT RIGHT WINDOW. CHECK AND ADVISE.
C/s light on the thermostat not keeping it from functioning correctly, could be a wiring issue
THE CENTRAL LOCKING ALERT IS ON.
CUSTOMER STATES SERVICE START STOP MESSAGE WAS ON MONDAY AND TUESDAY AND START STOP WAS INOP. MESSAGE WAS NOT PRESENT YESTERDAY OR THIS MORNING AND START STOP WAS WORKING
THE CABIN WATCH IS NOT WORKING CORRECTLY, SOMETIMES IT DOES NOT WORK AT ALL(10%) OTHER TUES IT WILL FREEZE (90%) OF THE TIME
Water heater is not working on electric
KEY NEEDS TO BE PLACED NEXT TO РUSH
KEY ALWAYS HAS TO BE INSERTED ON THE
SLOT FOR THE VAN TO START
CLIENT STATES AS THEY WERE DRIVING THE VEHICLE BEGAN TO BEEP AND DISPLAY SPECIAL PROGRAMS OFF ON THE DASH
STATES WAS UNABLE TO TAKE VEHICLE OUT OF DRIVE AND THE "O" WAS FLASHING ON THE DASH AS WELL HAD TO TURN THE VEHICLE OFF
Washing machine swapout
LATCH ASSEMBLY - FRONT DOOR - REPLACE (21812/21813/219A64/219A65) - L
C C/S: CUSTOMER STATES THE BACK HATCH AT TIMES WILL NOT CLOSE OR OPEN CORRECTLY PLEASE ADVISE
Sentry mode is still not recording
Complaint: CUSTOMER STATES THE SUNROOF BUTTON IS GETTING STUCK AT TIME, CHECK AND ADVISE, CUSTOMER WAS HERE 12 /3/18 RO#199218 TECH 315 SOP I S HERE
THE AUTO STOP-START LIGHT COMES ON.
FORWARD COLLISION NOT ACTIVATING WHEN
SHOULD AND IS APPLYING BRAKES WHEN IT SHOULD NOT.
REMOTE START DOESN'T WORK
FRON VIEW AND CENTER HIGH MOUNT LAMP IMPR
WHEN STARTING VEHICLE, THE STARTUP PROGRAM DOESN'T ALWAYS ASK FOR CONFIRMATION ON SCREEN.
CUSTOMER STATES 4Wd SERVICE REQUIRED MSG, HILL START ASSIST WARNING, PRE - COLLISION ASSIST MSG, AND SERVICE ADVANCE TRACK MSG ARE ALL ON. CHECK AND ADVISE.
CUSTOMER STATES STOP / START LIGHT KEEPS ON COMING ON.
LEFT TURN SIGNAL INOPERABLE  INTERMITTENTLY FROM SWITCH
THE FRONT COLLISION ALERT SYSTEM DOES NOT WORK.
P so AMP power came off
CUSTOMER STATES MULTIPLE LIGHTS ON DASHBOARD CHECK & ADVISE
Concern: Replace Refrigerant Pressure/Temperature Sensors
GS INVERTER ISN∙T WORKING PROPERLY. PLEASE CHECK AND ADVISE.
Complaint: WARRANTY- С/A FUEL CODES
CHANGE RADAR DETECTOR AND CIG. LIGHTER TO COME ON W-IGNITION.
Sentry mode is still not recording. Customer took
delivery of the vehicle and sentry mode failed once again.
CUSTOMER SAYS THE CRUISE CONTROL WOULDN'T SET WHILE DRIVING. THAT HAS  OCCURRED AT LEAST 4 OR 5 TIMES.
IT "TAKES A LONG TIME TO GET INTO CRUSING MODE WARMING UP IN MORNING)
C/S REMOTE START IS NOT WORKING.
VEHICLE INTERMITTENTLY DOES NOT CHARGE WHEN PLUGGING lN
SINCE IT IS GOTTEN COLD AND ATT COLD START THE SEAT WILL NOT SLIDE FORWARD AND OR BACKSIDES UNTIL THE VEHICLE GETS WARM. AUTO ADJUST DOES NOT WORK EITHER AT START UP ONLY DRIVER SIDE SEAT IT HAS ISSUE
CENTER CONSUL BUTTONS DO NOT LIGHT UP AT TIMES PLEASE CHECK
TRUCK WILL NOT CONNECT TO TRAILER VIA MESSAG CENTER
A PART HERE
SERVICE BRAKE PAD MONITOR SYSTEM LIGHT ON DRIVER DISPLAY
REMOTE ENGINE STARTS DOES NOT WORK
Radio/Nav/Telematics Concern [Customer States RADIO MIRRORS AND SEATS WILL NOT KEEP THE MEMORY ON SETTING]
Washing machine inop
B CUSTOMER STATE THAT THE FORWARD ALERT LIGHT IS COMING ON AND OFF ON THE DISPLAY .
CUSTOMER STATES TO INSTALL MIRROR VALET LIGHTS ON BOTH MIRRORS REPAIR AS AGREED
The Auto stop start light is on please check
CUSTOMER STATES TIRE SENSORS SEEM TO BE READING INCORRECT POSITIONS
Sentry Mode still not saving clips, get notifications but nothing shows. Dashcam records okay. This is the 7th time in for this service.
VEHICLE WILL NOT UNLOCK FROM DOOR BUTTON
MR Customer Reports: CK HILL ASSIST/SERVICE ADV TRAC/PRE COLLISION ASSIST MESSAGES-NO CRUISE
PLUG HANGING FROM GENERATOR WAS HANGING OPEN ROADS TUCKED IT UP SOMEWHERE NOW CANT FIND IT
GARAGE DOOR OPENER IS NOT OPERATING CORRECT VISOR HAS BEEN REPLACED SEVERAL TIMES, HAS TO BE ALMOST
NOSE OF TRUCK IN GARAGE DOOR TO GET SIGNAL TO PICK UP
CHECK AND ADVISE.
C/S LIGHT ON THE THERMOSTAT NOT LIGHTING UP BUT IT IS NOT KEEPING IT FROM  FUNCTIONING CORRECTLY. COULD BE A WIRING
ISSUE
ICE MAKER NOT MAKING ICE.
FRONT MIDDLE LED INDICATOR LIGHT IS INOP
ODOMETER IS FLASHING / FLICKERING WHEN
DRIVING.
GENERAL CONCERN
[CUSTOMER REQUEST INSTALL AMBIENT TEMP SENSOR.]
REFRIG IS THROWING ERROR CODE
0061260500 B6121I9 Service Action: Engine Compartment Wiring Harness
B61 21 19 OC-Open
PHONE CHARGER ON CENTER CONSOLE, WORKS INTERMITTENTLY.
THE FRONT COLLISION ALERT IS NOT COMING ON WHEN THERE ARE OBJECTS IN FRONT. OF YOU. OTHER TIMES IT WILL COME ON WHEN
THERE IS NOTHING IN FRONT OF YOU.
NO TRAILER MESSAGE GOMEING ON
AN ALERT POPPED UP ON THE CLUSTER WITH THE ORAGNE STEERING LIGHT AND SAID ERROR
SERVICE VEHICLE
SERVICE BRAKE PAD MONITOR SYSTEM LIGHT ON DRIVER
DISPLAY
[missed 1st page]
Customer States VEHICLE WILL NOT RETAIN MEMORY ∘LOOSES SEAT MIRROR RADIO ETC SETTINGS (ElectricalNon PCM Flashes Concern)
H c/s vehicle pdc sensors are not working properly working intermittently
SHIFT TO PARK MESSAGE COMES ON AND VEHICLE IS ALREADY IN PARK-CHECK
RPL STOP LAMP SWITCH
SERVICE TRACTION CONTROL LIGHT ON,
passenger rear door will not unlock
Electrical Concern INTERMITTENTLY THE TRUCK DOES NOT ALWAYS RECOGNIZE THE FOB.
C/S ALL MALFUNCTION LIGHTS ON DASHBOARD.
THE DRIVERS MIRROR DROPS FOR PARKING AS DESIGNED, BUT DOES NOT ALWAYS RETURN TO DRIVING POSITION,
DVD PLAYER INTERMITENT CUTS OUT
Module controller
MR LIGHTS: LIGHTS.
ACC POWER OUTLET DOES NOT WORK.
I c/s vehicle lane departure at time will activate steering even when turn signal is turned on
D/S FRONT WINDOW DOESN'T OPEN
THAT CAR LOOSES POWER FOR A FEW SECONDS AND THEN COMES BACK 10 DRIVEABILITY
check operation of radio and back up camera
AUX BATTERY MALFUNCTION MESSAGE
HEATED SEATS DONT ALWAYS WORK. CASE STARTED WITH TECHLINE BUT WAS NEVER COMPLETED.
THE VEH SAYS VEH NOT IN PARK WHEN SHIFTING TO DRIVER RF DOOR HANDLE CODES PLEASE ADVISE
DP 4:28 PM CUSTOMER CALLED BACK IN STATES BACK UP CAMERA RESULATION NOT CLEAR LIKE HIS OTHER MERCEDES GRAINY LOOKING
M** c/s vehicle has dash warning light coming on
STABILITRAC LIGHT ON
CUSTOMER STATES DRIVER SIDE LUMBAR IS INOP. PLS CHECK AND REPROT BACK
THE DRIVER POWER WINDOW FEELS ROUGH LIKE ITS STRUGGLING AND AT TIMES GOES HALFWAY UP THEN BACK DOWN ON ITS OWN
FORWARD COLLISION MESSAGE ON DASH,
CRUISE CONTROL WON'T WORK SOMETIMES AND ERROR ACC
Cooling unit
THE USB DRIVE IN THE CENTER CONSOLE WILL NOT LIST ALL
DIAGR FRONT POWER OUTLET INOP.
THE FOLLOWING DISTANCE FOR THE CRUISE CONTROL DOES NOT WORK.
generator is bringing up codes ''overload'' ''short circuit''
CUSTOMER STATES BACK UP CAMERA FREEZES AT TIMES. PLS CHECK AND REPORT 8/24/17 3:30 PM DP
HEADLIGHTS ARE ON AT ALL TIMES
CUSTOMER STATES TRACTION CONTROL LIGHT ON DASH- OFF NOW,
CHECK AND ADVISE
Ð’ CUSTOMER STATES THAT THEY ARE GETTING A MESSAGE ON THEIR DASH FOR KEY FOB UNAVAILABLE
THE DRIVER SEAT ALERT DOES NOT COME ON WHEN A CAR OR OBJECT IS NEXT TO.THE CAR.
A. CUSTOMER STATES THE SPEEDOMETER DID NOT READ. PLEASE CHECK AND ADVISE.
THE DOOR LOCKS ARE INOP, POWER WINDOWS A&E INOP..... ETC THE VEHICLE APPEARS TO BE ELECTRICALLY DEAD THE
CUSTOMER STATES SRV ESC MESSAGE ON , CHECK AND ADVISE
won't shift out of the park when first cranked on cold start, can turn off and back on then it will let him shift out of park
B. CUSTOMER STATES LANE KEEP ASSIST INOP IS ON THE DASHBOARD. PLEASE CHECK AND ADVISE.
CUSTOMER STATES HEATED SEATS WORK ONLY
INTERMITTENTLY, SHE HAS HIT THE BUTTON AND
SOMETIMES LIGHTS WILL COME ON BUT SEATS WILL NOT HEAT UP. OTHER TIMES LIGHTS WILL NOT COME ON AT
C. CUSTOMER STATES VEHICLE∙S DISPLAY SAYS BLIND SPOT MONITOR INOP. PLEASE CHECK AND ADVISE.
Concern: Customer states dash cam disappears intermittently even after a reboot, tried 3 different USB drives with the same results.
THE ONE-TOUCH LOCKING ONLY WORKS
INTERMITTENTLY.
F 3RD RWO SEAT WONT STOW INPO
CAUSE: inspect for not latched
CUSTOMER STATES THAT THE HEATED SEATS ARE MALFUNCTIONING. VEHICLE SEATS WILL WORK BUT GETS REALLY HOT WHEN WORKING, BUTTON WHEN PRESSED CYCLES THROUGH LIGHTS ON BUTTONS, BUT THE HEAT
Roof AC vent inside coach is not seevre
FRONT CENTER MARKER LIGHT INOP
c/s VEHICLE WILL RECOGNIZE THINGS ON THE ROAD AS LANE AND WILL MOVE VEHICLE INTO OTHER NEIGHBORING TRAFFIC
THE USB PORTS IN THE FRONT CONSOLE KEEP CONNECTING AND DISCONNECTING HIS PHONE
WHEN THE CAR IS SHUT OFF AND TURNED ON AGAIN, THE SEAT(S) WILL NOT WORK. WHEN THE BUTTON IS PRESSED, THE LIGHT WILL TURN ON AND TURN OFF, THEN NOT TURN ON AGAIN. SYMPTOMS OCCUR RANDOMLY
F. CUSTOMER STATES VEHICLE∙S DISPLAY SAYS EBD UNAVAILABLE. PLEASE CHECK AND ADVISE.
WHEN THE HEATED SEATS ARE ON, THEY WILL HEAT UP UP UNTIL IT REACHES ITS HOT HEAT MODE TEMP, THEN SHUTS OFF. THE BUTTONS FOR THE SEATS STILL SAYS THAT IT IS ON, CAN BE CYCLED THROUGH, BUT THE
CUSTOMER STATES THERE IS A PRESAFE MESSAGE UP ON THE DASHBOARD. PLEASE CHECK AND ADVISE.
Concern: Customer states: Sentry mode is not recording
STAYS COLD. WHEN PARKED OVERNIGHT THE HEATED SEATS WILL ALMOST RESET AND WILL WORK THE NEXT DAY
COMPLAINT: WATER PUMP INOP
CUSTOMER STATES YESTERDAY WHEN PUTTING THE VEHICLE INTO REVERSE THE BACKUP CAMERA DID NOT COME UP. PLEASE CHECK AND ADVISE.
Concern: Customer states Dashcam icon intermittently disappears
THE SOS NOT AVAILABLE WARNING COMES ON DISPLAY,
COMPLAINT: GENERATOR WILL NOT START
Job [*95] REMOTE CONTROL AUDIO - Electrical
Job [*00] NO LABOR INVOLVED (C9) - Electrical
Job [*0Q] NO LABOR INVOLVED (C9) - Electrical
Job [*93] AMPLIFIER HARNESS - Electrical
Concern: Something else - customer states: Sentry Mode still not saving clips, get notifications but
nothing shows. Dashcam records okay. This is the 7th time in for this service.
ACC LIGHT CAME ON
Concern: Something else - customer states: Sentry mode is still not recording
START/STOP NOT WORKING
Concern: Customer states driver's brake light is out
ECONOMY START STOP SYSTEM FAILURE INDICATOR IS ON AND THE ECO START STOP SYSTEM IS INOPERABLE AT THIS TIME,
Instrument cluster does not operate ....fuel gouge is the only gouge that works....message stating no data comes up on info center
Water pump stopped working
Warranty Claim Regular [1016495769]
Job [*46] LCD INFO GAUGEtMULTIFONCTION GAUGE) (C9) - Electrical